Guest Relations Manager
3 months ago
About the Role: Working as part of the Resort management team you will oversee the day to day running of the hotel, supporting all departments whilst ensuring excellent service to our guests and members.
Along with: Assist in handling guest complaints by investigating and ensuring all are dealt with swiftly and professionally. Ensure guest expectations are achieved and services are provided to a four star standard Manage the day to day running of the Resort, supporting department managers and supervisors Night manager holiday cover when required About you: You'll have experience working in a similar role with a background in hospitality Confident in dealing with customer complaints with excellent communication skills Ability to motivate people along with staying calm under pressure Team player committed and driven to achieve high standards What’s in it for you: As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few We also extend our discounts to family and friends so they don’t feel left out.Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us. Benefits: Company pension Cycle to work scheme Employee discount Gym membership On-site parking Sick pay Store discount Schedule: Day shift Work Location: In person How to apply: Please send your CV to
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Regional Guest Service Ambassador
2 months ago
Cardiff, United Kingdom Rapport Guest Services Full timeJob Introduction **We are recruiting a Guest Services Ambassador to join our team at one of our prestigious client's office in Cardiff.** This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering...
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Guest Relations Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full timeJOB TITLE – Food and Beverage Associate DEPARTMENT – Food and Beverage – Celtic Manor Resort RATE OF PAY – £ per hour plus benefits CONTRACT TYPE – Full Time Permanent HOURS OF WORK – SHIFT DETAILS – 5 days out of 7 ABOUT THE ROLE YOUR NEXT CAREER OPPORTUNITY WHAT WE'RE LOOKING FOR ... We are on the lookout for passionate,...
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Support Manager for Guest Services
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Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full timeAssistant Manager for Hospitality Operations Holiday Inn Cardiff City Centre OverviewAs the Assistant Manager for Hospitality Operations, you will be integral to maintaining seamless hotel operations and ensuring an exceptional experience for our guests.Key Responsibilities:Guest Relations and Development: Cultivate strong relationships with guests,...
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Public Relations Manager
4 weeks ago
Cardiff, United Kingdom Blue Legal Full timeA Top 100 national law firm, known for its comprehensive legal services, is seeking a PR Manager to join their Cardiff office. As a PR Manager, you will play a pivotal role in shaping the firm’s public image, and the delivery of strategic PR campaigns to strengthen the firm's reputation. You will be responsible for crafting press releases, managing media...
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Guest Services Lead
2 months ago
Cardiff, United Kingdom Mitie Full timeJob Title: Guest Services Lead Hourly Rate of Pay: £14.50 Type of Employment: Full Time Position Type: Permanent Hours: 40 hours per week Location: St Davids Centre, St Davids Way, Cardiff, Glamorgan, Wales, CF10 2DP **Key Purpose**: A great opportunity has arisen for a Guest Services Lead at St David's Shopping Centre. This is an essential role within the...
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Guest Service Team Leader
3 months ago
Cardiff, United Kingdom NOVOTEL Full timeJob Description"Lead the Way as a Multi-Site Guest Service Team Leader with Room Expertise!Are you a hospitality professional with a background in rooms, ready to step up and lead a dynamic team? Novotel,ibis Budget & ibis Cardiff Gate on the hunt for a passionate and skilled team leader to guide our guest service teams across multiple locations. If you...
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Hospitality Guest Services Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom vale resort Full timePosition Overview: We are seeking a dedicated and experienced individual to join our management team as a Hospitality Guest Services Manager. This role is pivotal in ensuring that our guests receive exceptional service throughout their stay at our esteemed resort. Key Responsibilities: Oversee daily operations of the hotel, ensuring seamless service across...
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Guest Experience Manager
1 month ago
Cardiff, South Glamorgan, Wales, United Kingdom Clayton Hotel Cardiff Full timeGuest Experience Manager – Cardiff Clayton HotelWe have a fantastic new vacancy for Guest Experience Manager in the excellent Cardiff Clayton Hotel.Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St.Mary's Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a...
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Guest Service Team Leader
2 days ago
Cardiff, United Kingdom Novotel Cardiff Centre Full timeCompany DescriptionOverlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room....
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Guest Service Team Leader
3 months ago
Cardiff, United Kingdom Accor Full timeCompany Description Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam...
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Hospitality Guest Services Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom vale resort Full timePosition Overview: We are seeking a dedicated and experienced Hospitality Guest Services Manager to join our esteemed team at Vale Resort. This role is essential in ensuring that our guests receive exceptional service throughout their stay. As a four-star establishment, we pride ourselves on maintaining high standards and delivering a memorable experience to...
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Guest Service Host
2 months ago
Cardiff, United Kingdom Mitie Full timeGuest Service Host - St David's Dewi Sant Cardiff Guest Service Host 28 hrs per week Shifts will vary from 9-5:30 & 11.00-20:00 & 10:30-18:00 The days will vary week by week. An exciting opportunity has arisen to join the Guest Services team at Wales' largest shopping destination, St David's Cardiff. The role of a Guest Service Host is to embody this...
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Guest Experience Host
2 weeks ago
Cardiff, United Kingdom Tonight Josephine Careers Full timeAbout Us: Nightcap is a distinguished operator in the vibrant late-night bar industry. We manage a diverse collection of bars and venues throughout the UK, featuring renowned brands such as The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini. Our mission is to establish ourselves as the UK's premier bar group, driven by the belief that...
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Hospitality Guest Services Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom vale resort Full timePosition Overview: We are seeking a dedicated and experienced Hospitality Guest Services Manager to join our esteemed team at Vale Resort. This role is crucial in ensuring our guests receive unparalleled service in our award-winning, four-star establishment. Key Responsibilities: Oversee daily operations of the hotel, ensuring seamless coordination among...
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Guest Experience Host
2 weeks ago
Cardiff, United Kingdom Tonight Josephine Careers Full timeAbout Us: Nightcap is a distinguished operator in the vibrant late-night bar industry. We proudly manage a diverse collection of bars and venues throughout the UK, featuring renowned brands such as The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini. Our mission is to establish ourselves as the premier bar group in the UK, driven by the...
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Guest Experience Lead
3 months ago
Cardiff, United Kingdom Mitie Full timeJob Title - Guest Experience Lead Hours of work - 40 hours per week Monday to Friday but with flexibility to support evenings and weekends as and when required Rate of Pay - Competitive **Key Purpose**: A great opportunity has arisen for a Guest Experience Lead, this is an essential role within the Guest Experience department who will be required to hit...
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Guest Experience/Front Office Supervisor
2 months ago
Cardiff, Cardiff, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Cardiff Marriott Hotel, Mill Lane, Cardiff, Wales, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up...
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Guest Experience Host
2 weeks ago
Cardiff, United Kingdom Tonight Josephine Careers Full timeAbout Tonight JosephineAt Tonight Josephine, we pride ourselves on being a leading player in the vibrant late-night bar industry. Our mission is to ensure that every individual enjoys a fantastic night out, and we strive to create memorable experiences for our guests.Why Work With Us?We offer a dynamic and creative work environment where your contributions...
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Guest Service Team Member Multi-Site
3 months ago
Cardiff, United Kingdom Accor Full timeJob Description "Join Our Winning Team as a Multi-Site Guest Service Team Member"! Are you passionate about creating memorable guest experiences and ready to take your career to the next level? Novotel and Ibis Budget Cardiff Centre is looking for dedicated individuals to join our guest service team across multiple sites. If you have a warm and welcoming...
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Public Relations Manager
4 weeks ago
Cardiff County, United Kingdom Blue Legal Full timeA Top 100 national law firm, known for its comprehensive legal services, is seeking a PR Manager to join their Cardiff office. As a PR Manager, you will play a pivotal role in shaping the firm’s public image, and the delivery of strategic PR campaigns to strengthen the firm's reputation. You will be responsible for crafting press releases, managing...