Team Administrator

4 months ago

Hereford, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

Job summary

Band 3 Administrator

Hours Fulltime

Are you looking for a new challenge? Do you havethe drive, passion and enthusiasm to join an experienced, highly motivatedCAMHS community team to deliver responsive and effective services? Herefordshire and Worcestershire provide high qualitycommunity crisis services to children and young people covering a largegeographical area. No two days are the same, so flexibility, problem solvingskills and a desire to make a difference are vital for this role. It is essential you have excellent IT Skillsand a knowledge of NHS IT Systems such as Care Notes is beneficial.

You will provide all administrative duties for the team,including letters, appointments, telephone calls, as well as respondingeffectively to enquiries from the public, service users, other agencies.

We pride ourselves inproviding outstanding care to patients across Herefordshire and Worcestershire.We will provide you with resources to develop and progress a long-term careeras well as flexibility, continual professional development as well as a wide rangeof wellbeing and support. If you would like to discuss informally if this isthe right role for you, get in touch with Recruiting Manager, which can befound on the top right-hand side of the advert

Main duties of the job

The successful candidate willneed to have proven experience working within a fast-paced environment,demonstrate a flexible approach, with the ability to manage workload andmaintain professionalism during busy periods.

A typical days duties willinvolve undertaking general administration/secretarial duties that are specificto the Herefordshire and Worcestershire CAMHS community crisis Team.

Manage incoming and outgoingemails and letters/correspondence.

You will require excellentcommunication skills, as you will often be the first point of contact for theservice answering to telephone enquiries and arranging appointments for thoseaccessing and referring to the service.

Other duties includeundertaking general office duties, as required, , typing, data inputting,filing, scanning/copying, in line with Trust Policies and Procedures.

Arranging, confirming appointments and meetings,making appropriate arrangements hospitality, booking venues, equipment,etc

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job description

Job responsibilities

The successful candidate will be required to:

Manage and prioritise own workload effectively;

Communicateinformation to colleagues and staff from internal/external contacts;

Excellent keyboard skills;

Answer/deal with face-to-face, written and telephone enquiries ina professional manner, recording messages efficiently and relaying to relevantindividuals in an appropriate and timely manner;

Prepare for and attend appraisal meetings, and complete allmandatory training, required by the Trust.

Be a flexible and supportive member of the team, providing coverduring staff absences or high demand;

Maintain accurate and detailed records in accordance with theTrusts policy and guidelines;

Type/word-process routine documentation that is specific to therole, letters, reports, minutes;

Input data accurately onto bespoke systems on a daily basis;

Adhere to the local and National Health and Safety regulations andthe Trusts Policies and Procedures.

For full details of the duties and criteriafor the role please refer to the job description and person specificationattached.

Person Specification

Knowledge

Essential

Knowledge of a range of administrative/secretarial procedures Detailed knowledge of Microsoft Office: Word / Excel / Outlook Understanding of the Data Protection Act and NHS Code of Confidentiality

Desirable

PowerPoint Access

Experience

Essential

Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)

Desirable

Previous relevant NHS experience Minute taking experience

Skills & Abilities

Essential

Ability to challenge poor behaviour Minute taking skills Role modelling good behaviour. A positive attitude and able to act on feedback Ability to praise and be supportive to others Ability to communicate clearly and effectively in English in both verbal and written formats Intermediate IT skills. These will be tested at interview Numerate Accuracy and attention to detail Good organisational skills Able to demonstrate the ability to use initiative effectively

Desirable

Audio typing skills

Qualifications

Essential

Educated to academic Level 3 ( A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 ( GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

Shorthand

Additional Criteria

Essential

Willingness to commit to continuing professional development Professional manner as a representative of the Trust Tact and discretion for dealing with confidential information Ability to meet the travel requirements of the role

  • Administration Team Leader

    4 months ago

    Hereford, United Kingdom Swift Temps Full time

    **Swift Placements** are currently recruiting on behalf of our specialised Legal 500 client, with offices across the West Midlands. Due to ongoing growth within the company, an exciting opportunity has arisen for an **Administration Team Leader** to join their Docupoint department based in **Hereford. **This is a fantastic opportunity to join a reputable...

  • Team Secretary

    4 weeks ago

    Hereford, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    Job summary An exciting opportunity has arisen for a motivated and enthusiasticindividual to work as Team Secretary/Administrator within our Older AdultPsychology service, who provide high quality specialist psychology services to olderadults with mental health and dementia difficulties. You will be basedat our Benet Building, Belmont, Hereford,...

  • Radiology Team Administrator

    3 months ago

    Hereford, United Kingdom Nuffield Health Full time

    HEAD OFFICE Radiology Team Administrator **Administrator** **Hereford Hospital | Permanent | Part time** **Up to £23,000 pro rata depending on experience** **25 hours per week** As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and...

  • Administration Team Leader

    4 months ago

    Hereford, United Kingdom Browns Recruitment Group Full time

    **Job Description: Administration Team Leader** **Location: Hereford** **Position Overview**:An excellent opportunity has arisen to join the Docupoint Department of a prominent legal firm based in Hereford. Recognized for delivering a friendly service and professional advice in the local market, this firm has a footprint across rural Shropshire,...

  • Team Secretay/administrator-older People's

    5 months ago

    Hereford, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    An exciting opportunity has arisen for a motivated and enthusiastic individual to work as Team Secretary/Administrator within our Older Adult Psychology service, who provide high quality specialist psychology services to older adults with mental health and dementia difficulties. You will be based at our Benet Building, Belmont, Hereford, working alongside...

  • Secretary/administrator-admin Management Team

    5 months ago

    Hereford, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    An exciting opportunity has arisen for a motivated and enthusiastic individual to work as a peripatetic Team Secretary/Administrator within our Neighbourhood Mental Health Teams, who provide high quality specialist community services to working age adults with mental health difficulties. You will be based at our Benet Building, Belmont, Hereford, working...

  • Administrative Assistant

    4 days ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our Wellbeing and Emotional Support Teams (WEST) in Herefordshire. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality mental health services to children and young people in schools.Key...

  • Administrative Assistant

    4 days ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our Wellbeing and Emotional Support Teams (WEST) in Herefordshire. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality mental health services to children and young people in schools.Key...

  • Administrative Assistant

    2 weeks ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Officer to join our Wellbeing and Emotional Support Teams (WEST) in Herefordshire. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality evidence-based interventions to children and young people in schools.Key...

  • Administrative Assistant

    2 weeks ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Officer to join our Wellbeing and Emotional Support Teams (WEST) in Herefordshire. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality evidence-based interventions to children and young people in schools.Key...

  • Administrative Assistant

    2 days ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our Mental Health Support Teams in Schools. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality mental health services to children and young people in schools.Key ResponsibilitiesProvide administrative...

  • Administrative Assistant

    2 days ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our Mental Health Support Teams in Schools. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality mental health services to children and young people in schools.Key ResponsibilitiesProvide administrative...

  • Administrative Assistant

    6 days ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our Wellbeing and Emotional Support Teams (WEST) in Herefordshire. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality mental health services to children and young people in schools.Key...

  • Administrative Assistant

    6 days ago

    Hereford, Herefordshire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our Wellbeing and Emotional Support Teams (WEST) in Herefordshire. As a key member of our team, you will provide administrative support to our clinicians and contribute to the delivery of high-quality mental health services to children and young people in schools.Key...

  • Administrator

    3 months ago

    Hereford, United Kingdom Specialist Contract Building Solutions Ltd Full time

    SCBS are a Building Fabric & Insulation Contractor that operate UK wide to the insurance and social housing sectors. We remove and instal retrofit cavity wall insulation to domestic homes to both sectors and operate in-house employed teams of technicians to undertake the work. **Overview**: **Responsibilities**: - Provide administrative support to the...

  • Administrator

    4 months ago

    Hereford, United Kingdom Turning Point Full time

    **Job Introduction**: At Turning Point, we have been supporting people to make changes in their lives for 60 years. The Herefordshire Recovery Service provides an integrated drug and alcohol treatment service for people across the county and an exciting opportunity has arisen to join our team as a Senior Administrator. As a Senior Administrator we offer a...

  • Administrator

    4 months ago

    Hereford, United Kingdom Proactive Personnel Ltd Full time

    **Administrator** - **Hereford** - **£21,400 per annum** - **Full time - 37.5 hours per week** - **Monday to Friday** Are you a strong administrator / receptionist looking for a new role within a busy and established legal firm? My client is looking for an administrator to join their team on a permanent basis - covering 3 sites a driver’s licence for...

  • Office Administrator

    6 days ago

    Hereford, Herefordshire, United Kingdom Kemp Recruitment Full time

    Office Administrator ==================== **About the Role** ------------------- We are seeking an experienced Office Administrator to join our team in Hereford. As an Office Administrator, you will be responsible for providing administrative support to our team, handling incoming calls and emails, maintaining our internal system, and managing our office...

  • Office Administrator

    6 days ago

    Hereford, Herefordshire, United Kingdom Kemp Recruitment Full time

    Office Administrator ==================== **About the Role** ------------------- We are seeking an experienced Office Administrator to join our team in Hereford. As an Office Administrator, you will be responsible for providing administrative support to our team, handling incoming calls and emails, maintaining our internal system, and managing our office...

  • Office Administrator

    1 week ago

    Hereford, Herefordshire, United Kingdom Kemp Recruitment Full time

    Office Administrator ==================== **About the Role** ------------------- We are seeking an experienced Office Administrator to join our team in Hereford. As an Office Administrator, you will be responsible for providing administrative support to our team, handling incoming calls and emails, maintaining our internal system, and managing our office...