Current jobs related to Customer Service Agent - Londonderry - Budget Energy
-
Customer Service Team Lead
3 weeks ago
Londonderry, United Kingdom Budget Energy Full timeJob Title: Customer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer service department, you will be responsible for leading a team of customer service agents and ensuring that they deliver an exceptional customer experience.Key...
-
Customer Service Team Lead
3 weeks ago
Londonderry, United Kingdom Budget Energy Full timeJob Title: Customer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer service department, you will be responsible for leading a team of customer service agents and ensuring that they deliver an exceptional customer experience.Key...
-
Customer Service Team Lead
3 weeks ago
Londonderry, United Kingdom Budget Energy Full timeCustomer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer service department, you will be responsible for leading a team of customer service agents and ensuring that they deliver an exceptional customer experience.Key Responsibilities:Lead and...
-
Customer Service Team Lead
3 weeks ago
Londonderry, United Kingdom Budget Energy Full timeCustomer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer service department, you will be responsible for leading a team of customer service agents and ensuring that they deliver an exceptional customer experience.Key Responsibilities:Lead and...
-
Customer Service Team Lead
1 month ago
Londonderry, United Kingdom Budget Energy Full timeJob Title: Customer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer services department, you will be responsible for leading a team of agents and ensuring they deliver an exceptional customer experience across various channels.Key...
-
Customer Service Team Lead
1 month ago
Londonderry, United Kingdom Budget Energy Full timeJob Title: Customer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer services department, you will be responsible for leading a team of agents and ensuring they deliver an exceptional customer experience across various channels.Key...
-
Customer Service Team Lead
1 month ago
Londonderry, United Kingdom Budget Energy Full timeBudget Energy are seeking to recruit a Customer Services Team Lead on full time, fixed-term basis (12 month contract). Operating from our offices in Derry the successful candidate will manage and lead a team of agents in the customer services department. The team lead will ensure the team delivers an excellent standard of quality. They will be committed...
-
Customer Service Team Lead
2 weeks ago
Londonderry, United Kingdom Budget Energy Full timeJob Title: Customer Service Team LeadBudget Energy is seeking a highly skilled and experienced Customer Service Team Lead to join our team in Derry. As a key member of our customer services department, you will be responsible for managing and leading a team of agents to deliver an excellent standard of quality and customer experience.Key...
-
Customer Service Team Lead
1 week ago
Londonderry, United Kingdom Budget Energy Full timeJob DescriptionBudget Energy is seeking a highly skilled Customer Service Team Lead to join our team in Derry. As a key member of our customer service department, you will be responsible for managing and leading a team of agents to deliver an excellent standard of quality and customer experience.Key Responsibilities:Train and develop the Customer Services...
-
Customer Service Team Lead
2 weeks ago
Londonderry, United Kingdom Budget Energy Full timeJob Title: Customer Service Team Lead - Energy SectorBudget Energy is seeking a highly skilled Customer Service Team Lead to join our team in Derry. As a key member of our customer service department, you will be responsible for leading a team of agents in delivering exceptional customer experiences across various channels.Key Responsibilities:Train and...
-
Financial Services Professional
1 month ago
Londonderry, United Kingdom NFU Mutual Full timeAbout the RoleNFU Mutual is seeking a skilled Financial Advisor to join our team in Northern Ireland. As a Financial Advisor, you will play a key role in providing holistic financial planning advice to existing customers, partnering with local agencies, and developing strong customer relationships.Key ResponsibilitiesDeliver regulated financial advice to UK...
-
Financial Services Professional
1 month ago
Londonderry, United Kingdom NFU Mutual Full timeAbout the RoleNFU Mutual is seeking a skilled Financial Advisor to join our team in Northern Ireland. As a Financial Advisor, you will play a key role in providing holistic financial planning advice to existing customers, partnering with local agencies, and developing strong customer relationships.Key ResponsibilitiesDeliver regulated financial advice to UK...
-
Credit Control Agent
4 days ago
Londonderry, United Kingdom Budget Energy Full timeAbout the role:Budget Energy is seeking a motivated and detail-oriented Credit Control Agents to join our team. In this fast-paced role, you will focus on managing cash collections from residential customers while ensuring adherence to our credit policies. You will play a crucial part in maintaining positive customer relationships, minimizing debt, and...
-
Financial Services Advisor
7 days ago
Londonderry, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a skilled Financial Advisor to join our team at NFU Mutual. As a Financial Advisor, you will be responsible for providing expert financial planning advice to our customers, helping them to achieve their financial goals.Key Responsibilities:Delivering holistic financial planning advice to existing NFU Mutual customersPartnering...
-
Financial Services Professional
2 weeks ago
Londonderry, United Kingdom NFU Mutual Full timeAbout the RoleNFU Mutual is seeking a skilled Financial Advisor to join our team in Northern Ireland. As a Financial Advisor, you will provide holistic financial planning advice to existing customers, partnering with local agencies to develop strong relationships and deliver exceptional service.Key ResponsibilitiesDeliver regulated financial advice to UK...
-
Customer Service Representative
3 weeks ago
Londonderry, United Kingdom Halfords Group PLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to...
-
Customer Service Representative
3 weeks ago
Londonderry, United Kingdom Halfords Group PLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to...
-
Customer Service Representative
4 weeks ago
Londonderry, United Kingdom AXA Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
4 weeks ago
Londonderry, United Kingdom AXA Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Coordinator
4 weeks ago
Londonderry, United Kingdom Donnelly Group Full timeJob Title: Customer Service Co-ordinatorWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Co-ordinator.Job Purpose:The Customer Service Co-ordinator will act as a liaison between customers and our service department, communicating with customers regarding vehicle problems and repair timelines, and...
Customer Service Agent
3 months ago
About the role:
To support our ambitious growth plans, we are doubling the size of our customer-service team to ensure we continue to provide the best support to each and every customer. Based in our brand new Derry offices, the customer- service team are first point of contact for all queries working via phone and email. This is a brilliant time to join a well-established team and to develop within a business, offering continuous opportunities.
Key Responsibilities:
- Provide a high level of customer service to new and existing customers
- Dealing with a high level of incoming customer calls in a polite and professional manner
- Responding to and sending emails
- Processing Customer Payments
- Updating Customers accounts/ Details
- Responding to customer emails/live chats
- Adhoc duties as required
Candidate Profile:
The ideal candidate will have at least 1-2 years of experience working in a customer service role, ideally in a call centre or office. This person should be comfortable working in a fast-paced, busy environment, working towards individual and team SLA's. This role will require someone with excellent communication skills, with the ability to show empathy and compassion to customers as needed. They should be able to multi-task, while maintaining excellent attention to detail and accuracy in their work. Proficient IT skills will also be essential for this role.
About Budget Energy:
Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.
Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.
As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy transition solutions, meeting our customers changing needs and delivering to the highest possible standard.
Why work with us?
Budget Energy is a well-established business within Flogas and the DCC group and has grown significantly in recent years to become a leading provider in the commercial energy and energy management sectors, with significant further growth plans over the coming years making this is a very exciting time to join the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. We are committed to working with our customers to help them transition to a more sustainable energy future.
Benefits:
- Competitive Salary
- Staff discounts
- Health and Wellbeing Supports
- Learning and Development
- Career Advancement is important to us in Budget Energy. All our roles are advertised internally, and we encourage internal progression right across the business.
Budget Energy is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
