Patient Flow Co-ordinator

4 weeks ago


Carlisle, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Job summary

Band 3 Patient Flow Co-ordinator 30 hours per week.

Based at the Cumberland Infirmary, Carlisle, we are seeking to recruit a Patient Flow Co-ordinator to work within our busy A&E Department. You will be required to assist in the co-ordination of patient flow through the Emergency Department, liaising with staff, multidisciplinary teams, GPs, patient transport and other hospitals. The department operates 24 hours per day, 7 days per week.

Applicants will possess GCSE English and math or equivalent and have experience of working with members of the general public. Experience of using a computer is also essential.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Main duties of the job

To assist with the flow throughout the Emergency Department. Ensure notes are copied and ready for transfer. To facilitate transfers throughout the hospital To facilitate transfers to other hospitals Answering of telephone and relaying messages To ensure correct data entry on symphony system. To work alongside nurse in charge to ensure smooth running of the department. Arrange transport.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

Being a clinically led organisation Quality and safety at the heart A positive patient experience every time A great place to work Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

Junk Mail is checked regularly

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