Financial Guidance Coordinator

1 week ago

Northampton, United Kingdom University of Northampton Full time

About the Job

Part time: 18.5 hours per week 

Interview Date: 14 October 2024

An exciting opportunity has arisen to join the Financial Guidance Team as a Financial Guidance Coordinator. You will work alongside the other Financial Guidance Coordinator in the assessment and allocation of university support funds. This includes the creation of letters as well as maintaining accurate records through the use of spreadsheets.

The post holder will also support the team in offering information, support and guidance to applicants and current students in relation to the types and levels of student funding available. They will develop and maintain an understanding of student finance and funding in order to provide timely and accurate information to students and staff in a busy and varied post. This includes supporting the team with promotional events and University Open/Discovery days during the year.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

The post involves providing information and guidance to applicants and students, so you will either already have or be expected to develop an understanding of the HE sector, in particular a knowledge of student finance and the statutory support available.

You will need to be able to work under pressure and to tight deadlines. You will have excellent written and communication skills to convey complex information during student appointments, phone calls and emails and also when representing the team during University Open day events and other team activities.

You will need to demonstrate exceptional organisational skills and be able to effectively manage competing work priorities. You will also need to show an ability to deal with complex, challenging or difficult situations in a sensitive manner.

You will be able to work well independently as well as collaboratively as part of the team.

Essential Qualification

Educated to A-Level (or equivalent) and/or equivalent experience (e.g. experience in advice, guidance or counselling role)

Department

Library, Learning and Student Services (LLSS) consists of the University Library and Archives Learning Technology, Learning and Teaching Enhancement and Student Services. The University Library provides adaptable and IT rich learning environments, with access to print and online resources, alongside expert support in finding information.

Learning and Teaching Enhancement provides flexible opportunities for students to develop a broad range of academic skills, while Learning Technology manage NILE, the University's virtual learning environment, and support the use of technology in learning and teaching. Student Services include disability support, counselling and mental health, student advice and welfare, international student support, the Student Information Desk and financial guidance.

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time. 

Equality

We welcome applications from underrepresented groups.

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