Client Services Coordinator
7 days ago
Job Title: Account Coordinator
Job Summary:
We are seeking a highly organized and detail-oriented Account Coordinator to join our team at Gi Group Operations. As an Account Coordinator, you will play a crucial role in managing and coordinating recruitment activities for our clients. This position requires a proactive individual who can work independently, handle multiple tasks efficiently, and is committed to delivering exceptional service.
Key Responsibilities:
- Client Management: Develop and maintain effective working relationships with client stakeholders, ensuring seamless communication and collaboration.
- Recruitment Activities: Coordinate recruitment activities, including advertising, screening, interviewing, assessment days, right to work checks, reference checks, and inductions.
- Candidate Management: Conduct check-in, satisfaction, and re-book calls to all flexible employees, ensuring a positive candidate experience.
- Support and Guidance: Provide support and guidance to candidates and clients, addressing any questions or concerns in a timely and professional manner.
- Team Collaboration: Attend daily and weekly planning and staffing meetings, contributing to the success of the team.
- Quality Monitoring: Monitor staff quality, attendance, and attrition levels, identifying areas for improvement.
- Candidate Allocation: Allocate suitable candidates to shifts and book in accordance with the headcount plan.
- Documentation: Maintain accurate filing systems for both working and inactive candidates.
- Team Meetings: Attend and participate in team meetings as required.
Requirements:
- Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Communication Skills: Excellent communication and interpersonal abilities, with the ability to build strong relationships with clients and candidates.
- Experience: Previous experience in recruitment or a related field is preferred, but not required.
- Technical Skills: Proficiency in Microsoft Office Suite and recruitment software.
Benefits:
- Generous Leave: 25 days rising with service to 30 days.
- Birthday Off: One additional day off on your birthday.
- Holiday Purchase Scheme: Opportunity to purchase additional leave.
- Flexible Working: Flexible start and finish times, as well as flexible bank holidays.
- Work from Home: Up to four weeks per year.
- Health and Wellbeing: Access to healthcare, dental, glasses, and eye tests, as well as alternative therapies and flu jabs.
- Employee Assistance Programme: Confidential support and guidance for employees.
- Pension Scheme: Employer-matched pension scheme.
- Financial Coaching: Access to financial coaching and planning.
- Income Protection Insurance: Support and assistance in times of need.
- Life Insurance: Employer-provided life insurance.
- Industry-Leading Training: Opportunities for professional development and growth.
- Career Pathway Programme: Support for career advancement and progression.
- Language Learning: Opportunity to learn a new language.
- Electric Car Scheme: Access to an electric car scheme.
- Paid Time Off: Paid time off for volunteering or moving house.
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