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Client Relations Coordinator

2 months ago


Northampton, Northamptonshire, United Kingdom James and James Fulfilment Ltd. Full time
Join Our Team: Client Relations Coordinator

Are you eager to embark on a rewarding journey in the eCommerce sector? Become a part of James and James Fulfilment Ltd., a premier partner for leading eCommerce brands.

As a Client Relations Coordinator, you will play a pivotal role in delivering outstanding support to our esteemed clients. Your key responsibilities will encompass:

  • Addressing client inquiries through phone and email communications
  • Working collaboratively with internal departments to resolve client issues promptly
  • Identifying underlying problems and executing effective resolutions
  • Facilitating communication with carriers and managing claims processes

At James and James Fulfilment Ltd., we prioritize diversity and equitable hiring practices, ensuring that all applicants receive fair consideration. If you possess prior experience in customer support, exceptional communication abilities, and a strong inclination towards problem-solving, we encourage you to consider this opportunity.

Why Join Us?
  • Attractive compensation package with opportunities for advancement
  • Comprehensive benefits including maternity leave and retirement plans
  • Encouraging workplace culture with resources for mental well-being
  • Paths for professional growth and skill enhancement

If you are prepared to contribute to a vibrant team focused on client satisfaction, we look forward to your interest in this position.