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Senior Technical Services Coordinator

2 months ago

Northampton, Northamptonshire, United Kingdom Baxter Full time

Baxter: A Global Leader in Healthcare

We are seeking a highly skilled Senior Technical Services Coordinator to join our team at Baxter, a company dedicated to delivering innovative healthcare solutions worldwide.

The Senior Technical Services Coordinator will serve as the primary point of contact for internal and external customers, ensuring exceptional service levels for all Technical Services customers. Key responsibilities include:

  • Managing administrative tasks related to Technical Service activities, including device delivery and collection, technical fault reporting, and database updates.
  • Providing support to colleagues as needed and deputizing for the Technical Customer Support Supervisor when required.
  • Overseeing activities and projects within the Technical Services Department, driving efficiency and effectiveness.
  • Facilitating communication between the Technical Services Department and other parts of the organization.

Requirements:

  • A strong educational background suitable for a fast-paced administration environment.
  • Proficiency in Microsoft Office and other general administration software.
  • Previous experience in a similar role is preferred, but not required.
  • A commitment to delivering exceptional service to all customers.