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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a 12 month fixed term post as a Band 4 Patient Pathway Coordinator working within the Cardiology Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on producing reports and validating pathways. By working closely with a wide range of clinical and managerial staff and providing high...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a 12 month fixed term post as a Band 4 Patient Pathway Coordinator working within the Cardiology Valve Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and tracking urgent patients on the Tavi Pathway. By working closely with a wide range of clinical and...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Cardiology Intervention Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up. By working closely with a wide range of clinical and managerial...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a 12 month maternity cover as a Band 4 Patient Pathway Coordinator working within the Cardiology Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff and providing high standard...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Patient Pathway Coordinator to the join the Breast Surgery services at Guys Hospital. The Patient Pathway Coordinator will lead on the management of complex breast cancer pathway patients, providing support within the service, ensure that all administrative functions for patients from the time of GP referral to the...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Medical Specialties directorate for a full time Patient Pathway Coordinator, working within the 18 Weeks Team. The 18-Week Team provides a centralised point for obtaining and updating clock start date information for tertiary referrals to the Trust. The team is responsible for requesting and updating inter-trust...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting opportunity has arisen to join the central RTT validation team as a pathway coordinator. In this role you will work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across a number of databases within the Trusts’ Patient Administration System (PAS) to...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeOutpatient Patient Pathway Coordinator/Admission Supervisor An opportunity has arisen for an enthusiastic, well-motivated individual who enjoys working in a challenging and busy environment. You will provide and co-ordinate high quality support within the Breast-Surgery Admissions Team at Guy's and St. Thomas NHS Foundation Trust. You will be responsible...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom King's College Hospital NHS Foundation Trust Full timeThere is a new opportunity for a lung cancer pathway navigator within the PRUH lung cancer diagnostic service. The post holder would be responsible for the co-ordinating and navigating patient’s progress through the lung “two-week wait” suspected cancer pathway. The pathway coordinator will be a key member of the team in establishing the lung rapid...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Diabetes & Endocrinology Department within the Medical Specialities Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up within the community and bariatric service in...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen for a permanentBand 4 Patient Pathway Coordinator working for Intermediate Care Lambeth & Southwark. The post holder will work across sites at the Whittington & Queens Road to support both integrated services. This role is 37.5 hours weekly and includes weekend work. This is an excellent opportunity for those looking to...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom London North West University Healthcare NHS Trust Full timeThe role of the Patient Pathway Coordinator is to work closely with clinicians and Service Managers to ensure that the care pathway of all patients is effectively managed. The post holder will be required to act as a flexible administrative resource actively supporting patient pathway improvement projects across the Trust. The post holder will have direct...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeExciting opportunity has arisen within the Paediatric Endocrine team for a Patient Pathway Coordinator. We are looking for efficient and enthusiastic coordinator to support our busy Paediatric Endocrine service and the operational running of the service. The individual will work closely with a range of roles at various levels to enhance the overall...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeExciting opportunity has arisen within the Paediatric Respiratory team for a Patient Pathway Coordinator. We are looking for efficient and enthusiastic coordinator to support our busy Paediatric Respiratory service and the operational running of the service. The individual will work closely with a range of roles at various levels to enhance the overall...
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Patient Pathway Coordinator
2 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the Evelina London Cleft and Paediatric Plastic Surgery Services as a Patient Pathway Coordinator. This vacancy is a permanent, full time (37.5 hours per week) Band 4 administrative role. This is a challenging and rewarding role which involves working across two busy services, where you will have the opportunity to...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen to join the Cardiac Surgery department as a Band 4 Patient Pathway Coordinator. The role will involve supporting a diverse team of consultant surgeons, registrars and nurse practitioners to facilitate robust and effective outpatient and inpatient pathways. You will work closely with colleagues in both clinical and...
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Patient Pathway Coordinator
2 weeks ago
London, Greater London, United Kingdom Imperial College Healthcare NHS Trust Full timeJob Overview The Patient Pathway Coordinator plays a vital role in delivering a high-quality administrative service within the ophthalmology department. This position focuses on managing clinic operations and patient interactions effectively. The coordinator will support management and multidisciplinary teams, including consultants, in overseeing...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeWe are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. Our multi-disciplinary clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff...
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Patient Pathway Coordinator
3 months ago
London, United Kingdom HCA Healthcare UK Full time**Patient Pathway Coordinator** **Sarah Cannon Research Institute** **Full Time 37.5 hrs/week** **Monday - Friday 08:00 - 16:00/ 9:00 - 17:00** **£29777 - £31431 per annum + Benefits (pension, health cover, flexible benefits and excellent career development)** We’re looking for a Patient Pathway Coordinator to join our team at Sarah Cannon Research...
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Patient Pathway Coordinator
4 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting opportunity has arisen within the Central Validation Team for a Patient Pathway Coordinators. The roles occupy a central position within General Surgery & Colorectal services, enabling you to work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across...
Patient Pathway Coordinator
2 months ago
Job summary
The Patient Pathway Coordinator (PPC) will work as part of the Clinical Genetics Administration Team, providing professional administrative support to the Genetics Clinical and Genetic Counsellor Teams, being the point of contact for internal and external partners including GP surgeries, Consultants, Primary Care Teams, based locally and those within our region.
The role is a mix of secretarial and administrative tasks - ensuring clinical letters are sent out in a timely manner, along with email queries. To ensure patient records are accurate and updated where necessary. The PPC will ensure operational targets are adhered to with regards to communication of results to patients, relevant clinicians and GPs.
The successful applicant will also be expected to be an excellent team player, who will be willing to cover their colleague's roles when necessary.
Main duties of the job
To be responsible for the smooth running of the off-site transcription service for the clinical team, within Trust targets. This will include the uploading of dictation and the downloading of completed correspondence within an appropriate time frame. In addition, the post holder must check all downloaded correspondence to ensure the patient demographics are correct, and the substance is accurate. After sign-off by the relevant clinician, all correspondence must be sent to the recipient in a timely manner and scanned to the patients' medical records held on Geneworks, the Genetics Database, as appropriate. It is expected that this process should be completed within five working days (current standard).o To be responsible for the updating of medical records on Geneworks the Genetics database, and the Trust's Patient database, iCLIP with patient's details.
o To provide excellent customer care, to be polite, courteous and provide timely, relevant advice and assistance to patients.
o To communicate well with the rest of the administrative team and work together to resolve staffing or urgent issues.
o To ensure that any enquiries are handled in a courteous and tactful manner and problems are dealt with promptly and efficiently.
About us
St George's University Hospitals NHS Foundation Trust is one of the largest hospital and community health service providers in the UK. It is co-located with St George's University of London, which trains medical students and carries out advanced medical research.
The South West Thames Centre for Genomics is based at St George's Hospital in Tooting and provides an integrated clinical and genetic laboratory service to a population of approximately 4 million across South West London, Surrey and Sussex.
Job description
Job responsibilities
Communicate with clinicians and admin staff in other departments and hospitals to obtain admission summaries, clinic letters, pathology reports, test results or other documentation as directed by the clinical team.
To ensure that results for all referred investigations are received by the appropriate clinicians and followed-up accordingly, ensuring that results are communicated to patients and GPs in a timely manner. This will involve chasing the progress of these reports, monitoring letter turnaround data, monitoring pathology and imaging reporting times, facilitating onward referral when instructed and escalating any delays to Deputy Service Manager.
To coordinate specialist/multi-disciplinary clinics; this will include liaising with booking teams in other specialities, chasing of results/reports from external centres, diary management, sending out of clinic details and sample bottles to patients, being first point of contact for patient queries, and preparation of clinic notes.
To report to the Assistant Service Manager (or Service Manager in times of absence) any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner.
To attend MDT meetings where required and ensure that agreed actions and outcomes are actioned.
To act as flexible resource during clinic times, assisting patients with queries regarding onwards referrals/pending diagnostics, and being first point of contact for queries from the clinical team.
To develop and maintain tracking systems to monitor patients and to monitor the quality of patient pathways using Trust IT systems and acting to improve the quality of information within the Directorate.
To use computer software to analyse data and produce ad hoc reports as directed by the Deputy Service Manager/Service Manager.
To work with staff in clinical and non-clinical areas to assist in the implementation of changes to processes that support patient pathway improvement projects. This will involve motivating the team to adopt new practices.
Person Specification
Qualifications
Essential
Minimum of 5 grade C in English and Maths or equivalent. Educated to A level or equivalent standard
Desirable
Evidence of on-going continuous personal development (CPD) and training Degree educated.
Ability/Knowledge
Essential
2 year experience in a patient/customer/guest facing role. Experience of using Microsoft Office - Word, Excel & Outlook and other databases Experience of customer service in a multi-cultural environment Experience of prioritising own workload in a highly pressurised working environment. Evidence of excellent office management and organisational skills. Excellent telephone Skills Ability to handle patient data and information in a confidential manner.
Desirable
Experience of working for the NHS. Experience of using hospital databases Understanding of patient pathways and targets
Personal Qualities
Essential
Ability to build strong relationships with colleagues at all levels making a positive contribution to effective multidisciplinary team working. Excellent interpersonal skills with the ability to communicate effectively with people at all levels.