Patient Pathway Coordinator

3 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

Exciting opportunity has arisen within the Paediatric Endocrine team for a Patient Pathway Coordinator.

We are looking for efficient and enthusiastic coordinator to support our busy Paediatric Endocrine service and the operational running of the service. The individual will work closely with a range of roles at various levels to enhance the overall experience for our patients and deliver operational improvements to the service we provide.

The post holder must be a strong leader who will act as the key liaison between doctors, nurses, managers and patients.

This is a busy fast paced environment therefore ability to multi task and use initiative in a busy environment supporting a range of teams is essential.

The post is offered on a full-time basis, 37.5 hours per week, with shifts varying between the hours of 8am-6pm. The work will be predominantly Monday to Friday but the post holder may occasionally be asked to work outside of these hours (including Saturdays and Bank Holidays) during busy service periods.
- Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.
- Identify from the Tracking List the next steps in the patient care pathway in line with clinical need (peer review).
- Receive patient referrals and administer in line with timings and requirements as set out in Trust and National policies.
- Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
- Update on all enquiries regarding patients’ care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner.
- Develop an understanding of the milestones of the allocated pathway for patients within a designated group.
- Plan and organise multi-disciplinary team meetings.
- Attend relevant meetings and complete actions regarding the care of patients within the designated pathway.
- Participate in national audits and collect data as required in relevant meetings, allowing the Trust to identify and improve treatment in patient cohorts.
- Identify and suggest improvements that can be made to the patient care pathway and/or the patient pathway tracking process.
- Monitor patients on their pathway and proactively find resolutions to improve the speed of treatment by working directly with clinicians and managers.
- Action day-to-day issues, ensuring resolution and escalating serious issues to management as appropriate.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. We also have a positive approach to corporate social responsibility and are keen to engage our staff in an agenda that ranges from promoting environmental sustainability to the creation of local employment opportunities.

The duties and responsibilities listed below are representative of the patient pathway coordinator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and responsibilities commensurate with the level of the post, to support the smooth running of the service.
- take day-to-day responsibility for the department, ensuring effective patient flow; have an oversight of patient waiting times and experience; ensure the available space is appropriately used; work in partnership with nursing, medical and administrative teams to ensure effective capacity management; implement agreed key performance metrics with associated service improvements.
- Maintain effective information management systems, including databases and filing systems, ensuring both accessibility and confidentiality
- Undertake data entry where necessary.
- Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.
- All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed and forwarded in a secure and appr

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a 12 month fixed term post as a Band 4 Patient Pathway Coordinator working within the Cardiology Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on producing reports and validating pathways. By working closely with a wide range of clinical and managerial staff and providing high...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a 12 month fixed term post as a Band 4 Patient Pathway Coordinator working within the Cardiology Valve Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and tracking urgent patients on the Tavi Pathway. By working closely with a wide range of clinical and...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Cardiology Intervention Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up. By working closely with a wide range of clinical and managerial...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a 12 month maternity cover as a Band 4 Patient Pathway Coordinator working within the Cardiology Service in the Cardiovascular Directorate. The Patient Pathway Coordinator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff and providing high standard...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator to the join the Breast Surgery services at Guys Hospital. The Patient Pathway Coordinator will lead on the management of complex breast cancer pathway patients, providing support within the service, ensure that all administrative functions for patients from the time of GP referral to the...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Medical Specialties directorate for a full time Patient Pathway Coordinator, working within the 18 Weeks Team. The 18-Week Team provides a centralised point for obtaining and updating clock start date information for tertiary referrals to the Trust. The team is responsible for requesting and updating inter-trust...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen to join the central RTT validation team as a pathway coordinator. In this role you will work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across a number of databases within the Trusts’ Patient Administration System (PAS) to...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Outpatient Patient Pathway Coordinator/Admission Supervisor An opportunity has arisen for an enthusiastic, well-motivated individual who enjoys working in a challenging and busy environment. You will provide and co-ordinate high quality support within the Breast-Surgery Admissions Team at Guy's and St. Thomas NHS Foundation Trust. You will be responsible...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom King's College Hospital NHS Foundation Trust Full time

    There is a new opportunity for a lung cancer pathway navigator within the PRUH lung cancer diagnostic service. The post holder would be responsible for the co-ordinating and navigating patient’s progress through the lung “two-week wait” suspected cancer pathway. The pathway coordinator will be a key member of the team in establishing the lung rapid...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent post as a Band 4 Patient Pathway Coordinator working within the Diabetes & Endocrinology Department within the Medical Specialities Directorate. The Patient Pathway Coordinator will lead on validating pathways and ensuring patients are not lost to follow-up within the community and bariatric service in...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanentBand 4 Patient Pathway Coordinator working for Intermediate Care Lambeth & Southwark. The post holder will work across sites at the Whittington & Queens Road to support both integrated services. This role is 37.5 hours weekly and includes weekend work. This is an excellent opportunity for those looking to...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    The role of the Patient Pathway Coordinator is to work closely with clinicians and Service Managers to ensure that the care pathway of all patients is effectively managed. The post holder will be required to act as a flexible administrative resource actively supporting patient pathway improvement projects across the Trust. The post holder will have direct...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Exciting opportunity has arisen within the Paediatric Respiratory team for a Patient Pathway Coordinator. We are looking for efficient and enthusiastic coordinator to support our busy Paediatric Respiratory service and the operational running of the service. The individual will work closely with a range of roles at various levels to enhance the overall...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Evelina London Cleft and Paediatric Plastic Surgery Services as a Patient Pathway Coordinator. This vacancy is a permanent, full time (37.5 hours per week) Band 4 administrative role. This is a challenging and rewarding role which involves working across two busy services, where you will have the opportunity to...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Cardiac Surgery department as a Band 4 Patient Pathway Coordinator. The role will involve supporting a diverse team of consultant surgeons, registrars and nurse practitioners to facilitate robust and effective outpatient and inpatient pathways. You will work closely with colleagues in both clinical and...

  • Patient Pathway Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Imperial College Healthcare NHS Trust Full time

    Job Overview The Patient Pathway Coordinator plays a vital role in delivering a high-quality administrative service within the ophthalmology department. This position focuses on managing clinic operations and patient interactions effectively. The coordinator will support management and multidisciplinary teams, including consultants, in overseeing...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. Our multi-disciplinary clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom HCA Healthcare UK Full time

    **Patient Pathway Coordinator** **Sarah Cannon Research Institute** **Full Time 37.5 hrs/week** **Monday - Friday 08:00 - 16:00/ 9:00 - 17:00** **£29777 - £31431 per annum + Benefits (pension, health cover, flexible benefits and excellent career development)** We’re looking for a Patient Pathway Coordinator to join our team at Sarah Cannon Research...

  • Patient Pathway Coordinator

    4 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the Central Validation Team for a Patient Pathway Coordinators. The roles occupy a central position within General Surgery & Colorectal services, enabling you to work across a range of multi-disciplinary teams in the management of patients’ treatment pathways. This includes guaranteeing the quality of data across...

  • Patient Pathway Coordinator

    3 months ago

    London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    We are looking to recruit a highly motivated individual that is passionate about improving patient care and is interested in furthering their administrative career within the NHS. As a Patient Pathway Coordinator, you will join a dynamic dermatology team to support clinic management and ensuring that our patients receive timely treatment. The post holder...