Waiting List Administrator, Band 2

3 months ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen for a Waiting List Administrator to join and support the Cardiology and Respiratory service lines.

Main duties of the job

We wish to appoint an efficient and committed Waiting List Administrator to provide validation support to the Cardiology and Respiratory service lines under the direction of the Waiting List Manager. We are looking for an enthusiastic and motivated individual who fits with our ethos of continual improvement and delivery of the highest quality patient-centred care.

The successful applicant with receive induction and training appropriate to the activities he or she will undertake.

About us

I am delighted you are interested in the Medicine Division Waiting List Administrator position here at Gloucestershire Hospitals NHS Foundation Trust. We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital. Maternity Services are also provided at Stroud Maternity Hospital. We remain the major provider of secondary care services in the area and analysis shows that for Gloucestershire we are the leading acute healthcare provider by a significant margin.

Here at Gloucestershire Hospitals NHS Foundation Trust, our patients are at the heart of everything we do, and pivotal to this are our Administration Teams, whose dedication, expertise and kindness ensures that patients receive the very best care throughout their pathway through our services. I wish you every success with your application to join our team.

Job description

Job responsibilities

- To understand pathways and be able to link up 18-week activity within the pathway.

- To be able to ensure Trakcare entries reflect the 18-week pathway activities.

- To develop a good understanding of diagnostic and non-diagnostic procedures and to ensure that the correct waiting list and inpatient treatment status have been inputted onto Trakcare.

- To understand the validation process for breached and prospective patients, and to use this process to validate patients 18-week pathway.

- Validate 18-week pathways to ensure weekly 18-week position and Patient Tracking Lists are accurate.

- Review clinical information in order to ensure that the patients 18-week pathway accurately reflects information recorded.

- To be aware of and follow the Trust Policy on keeping personal data secure.

- To comply with the Trusts Elective Access Policy, and actively encourage compliance from others.

Person Specification

Qualifications

Essential

Educated to GCSE grade C or above (or equivalent) in literacy and numeracy

Experience

Essential

Appropriate experience in a hospital or office environment

Desirable

Understanding and previous experience in medical terminology

Knowledge, Skills, Abilities

Essential

Ability to use a keyboard with a high degree of speed and accuracy for inputting information IT experience of Microsoft Office packages. Computer literate with ability to input, retrieve, and manipulate IT data IT proficient to ensure appropriate use of hospital computer systems Good written and verbal communication skills with a good command and understanding of English, punctuation, and grammar Good interpersonal skills for dealing with people internal and external to the organisation Ability to plan and prioritise own workload Ability to use own judgement and initiative as appropriate

Qualities

Essential

Enthusiastic and self-aware Creative and flexible Resilient under pressure Reliable, adaptable, and dependable

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