Medical Secretary

3 months ago


Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

Job summary

We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the (enter department) Department. This is a full time 'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing you think that you are the right person for the job, we would love to hear from you.

Main duties of the job

Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryPrioritise own work efficiently and effectivelyType all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone

Job description

Job responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

Secretarial diploma RSA 3 or relevant equivalent GCSE English and Mathematics Minimum of two years office management and administrative experience Ability to demonstrate an intermediate level of skill across Microsoft Office Suite of software (including Word, Excel, PowerPoint, Outlook)

Experience

Essential

Awareness of the importance of maintaining patient confidentiality Good communication skills both written and oral. Ability to operate a personal computer with knowledge of word processing, spreadsheets, database, and presentation software. Ability to understand and work with financial, administrative and personnel processes and practises. Strong customer service skills Accuracy and attention to detail Excellent communication skills, confident and assertive, clarity in written, telephone and face to face contacts Ability to communicate with multi-disciplinary professionals and staff incorporating diplomacy and absolute discretion. Capability to organise meetings. An effective and supportive team player with the capability, confidence, temperament, and self-motivation to work independently where circumstances dictate. Ability to work to Standard Operating Procedures (SOPs) Evidence of ongoing personal development. Proactive attitude

Desirable

Experience of working within an office environment Previous NHS experience Knowledge of medical terminology
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