Medical Secretary

2 weeks ago


Yeovil, Somerset, United Kingdom Diamond Health Group Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide effective secretarial support to our GP Partners, clinical team, and act as a key point of contact for external agencies.

Key Responsibilities

Typing referral letters and associated correspondence for all doctors, ensuring urgent letters are dealt with in order of priority and in accordance with the practice referral procedure.

Processing referrals through the electronic referral system (ERS) and dealing with any associated queries.

Managing the ERS workflow, ensuring tasks are actioned and dealt with in a timely manner.

Providing support to clinicians with dictation software and dealing with any problems that may arise.

Liaising with external agencies, such as hospitals and community services, to ensure referrals are processed efficiently.

Actioning tasks and/or emails in a prompt manner.

Answering incoming phone calls relating to referrals and hospital secretaries, dealing with the caller's request appropriately.

Processing and recording information regarding private fee work.

About Us

Diamond Health Group is a dynamic and forward-thinking organization with a multi-professional workforce striving to provide high-quality care, education, and training. We are committed to building for the future and have a strong track record of training a range of both health professionals and non-clinical staff.

We offer a competitive package, including 27 days annual leave per year (pro rata) and enrolment into the NHS Pension Scheme.


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