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Medical Secretary
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About the Role
We are seeking a highly motivated and organized individual to join our team as a Medical Secretary. As a key member of our practice team, you will provide administrative support to our GP Partners, clinical team, and external agencies.
Key Responsibilities
Typing referral letters and associated correspondence for all doctors, ensuring urgent letters are dealt with in order of priority and in accordance with the practice referral procedure.
Processing referrals through the electronic referral system (ERS) and dealing with any associated queries.
Managing the ERS workflow, ensuring tasks are actioned and dealt with in a timely manner.
Providing support to clinicians with dictation software and dealing with any problems that may arise.
Liaising with external agencies, such as hospitals and community services, to ensure referrals are processed efficiently.
Actioning tasks and/or emails in a prompt manner.
Answering incoming phone calls relating to referrals and hospital secretaries, dealing with the caller's request appropriately.
Processing and recording information regarding private fee work.
About Us
Diamond Health Group is a well-established and dynamic practice, situated in central Yeovil, with a branch site on the outskirts at Abbey Manor Park. We are a forward-thinking organization with a multi-professional workforce striving to provide high-quality care, education, and training.
We offer a competitive package, including 27 days annual leave per year (pro rata) and enrolment in the NHS Pension Scheme.
Requirements
Experience of working with the general public and using a clinical medical system or similar.
Experience of Microsoft Office software and administrative duties.
Excellent communication (oral and written) skills and outstanding interpersonal skills.
Ability to listen and empathize, with a pleasant and articulate demeanor.
Current driving license and car driver.
