Medical Secretary and Administrator

2 weeks ago

Halifax, United Kingdom Beechwood Medical Centre Full time

Job summary

Thepost-holder will be working with the rest of the team at Beechwood MedicalCentre. We are a forward thinking, training practice and provide lots of opportunities for the right will answer the telephone and liaise with patients and other clinicians, carryout secretarial duties as required to keep the smooth running of the General Practice. The hours are flexible and could be full time or part time dependingon the individual candidate. If you have worked in general practice or primarycare before that would be useful but it is not essential, however what isessential is having previously worked as a secretary in some kind of healthcaresetting

Main duties of the job

Thefollowing are the core responsibilities of the Secretary and Administrator.There may be, on occasion, a requirement to carry out other tasks; this will dependon factors such as workload and staffing levels as directed by the OperationsManager:

a. To provide secretarial support to BeechwoodMedical Centre clinical team (Main role)

b. To use the telephone to call patientsand take inbound calls from patients, as required.

c. Book, change and cancel appointmentsfor patients in line with current arrangements.

d. Deal with things like post, tasks,scanning of letters and carting out duties as requested by the Practice OperationsManager, Business Manager or Partners

e. Look after minutes and agendas fromclinical and non-clinical meetings.

f. Prepare reports for third party organisations.

g. To take part and to be involved in teammeetings and to look at ways to improve the service.

h. To help with the management of QoF(quality and outcomes framework)

About us

The post-holder will be working with the rest of the team at Beechwood Medical Centre. We are a forward thinking, training practice and provide lots of opportunities for the right will answer the telephone and liaise with patients and other clinicians, carry out secretarial duties as required to keep the smooth running of the General Practice. The hours are flexible and could be full time or part time depending on the individual candidate. If you have worked in general practice or primary care before that would be useful but it is not essential, however what is essential is having previously worked as a secretary in some kind of healthcare setting

Job description

Job responsibilities

The post-holder will be working with the rest of the team at Beechwood Medical Centre. We are a forward thinking, training practice and provide lots of opportunities for the right will answer the telephone and liaise with patients and other clinicians, carry out secretarial duties as required to keep the smooth running of the General Practice. The hours are flexible and could be full time or part time depending on the individual candidate. If you have worked in general practice or primary care before that would be useful but it is not essential, however what is essential is having previously worked as a secretary in some kind of healthcare setting

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent Experience of working with the general public Experience of working in a healthcare setting Experience of working in general practice/healthcare Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Microsoft Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Excellent interpersonal skills Problem-solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Ability to work under pressure Flexibility to work outside core office hours Disclosure Barring Service (DBS) check

Desirable

IT or admin qualification at NVQ level III or above RSA level II or equivalent Experience of working with vulnerable people General understanding of health and community services

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