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Income and Expenditure Administrator

4 months ago

Birmingham, United Kingdom Avison Young Full time

Overview

Avison Young is one of the world's fastest-growing commercial real estate firms. This growth is a testament to the commitment we have made to our clients and our employees. We are different. We have designed our organization to be highly collaborative and focused on one thing: creating the best solutions for our clients to deliver long-term success. We will continue to evolve, striving to meet the changing needs of our industry, our clients and our employees, but we will remain true to our values, culture and vision.

Why work for us?

We believe our industry is changing and we want our business to be a company of curious minds, passionate hearts and strategic intelligence. At Avison Young, we are committed to hiring people from all walks of life who have a collaborative style and innovations focus; we believe a diverse and embracing workforce makes for a stronger, more capable and competitive company. We will provide you with a place where you can step up and change the game.

Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth.

Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent.

Responsibilities

Instilling and maintaining a high level of customer service, meeting the SLA’s internally and externally.• Manage telephone calls, provide information, connect callers to appropriate people and dealproactively with incoming post and emails.• Approve Vendor bank details in line with current process and compliance requirements.• Work with Credit Control to ensure the accurate badging / labelling of tenant debt.• Record and maintain cheques received record and deposit cheques received as required.• Prepare outgoing post for income and expenditure section.• No Job Description can fully cover every issue which may arise within the post and the post holder isexpected to carry out other duties from time to time that are broadly consistent with those in this jobdescription.

Qualifications

Proactive and driven individual that consistently demonstrates passion and commitment to excellence in client service delivery.

Flexible, embraces and champions continuous improvement and change• Strong IT skills, experience using Microsoft products (Outlook / Excel and Word)• Excellent verbal and written communication skills, comfortable across all stakeholders• Experienced with good organisational skills and ability to demonstrate they can work in a busy team andcommunicate effectively.• Professional and efficient manner with a drive to succeed and deliver a high level of service to a busyteam and demanding suppliers.• A team player with a can-do attitude.

Equal Opportunities

At Avison Young, we are committed to building an inclusive culture that empowers all of our employees to thrive, be successful and feel a sense of belonging. Avison Young is an equal opportunities employer, and is committed to treating all its employees and job applicants equally. If you are person with a disability, if you are neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, Avison Young will be happy to make reasonable adjustments to our processes for you.