VIP Audience Engagement Coordinator

4 weeks ago

London, United Kingdom Informa PLC Full time
Job Description

An exciting opportunity has arisen for an Audience Engagement Coordinator to join the Life Science division at Informa. The environment is demanding but rewarding and you will have the opportunity to work on multiple projects at once.

The relationships and networks developed by the Audience Engagement Coordinator will drive the success of our events – improving the quality of our audiences and increasing the inventory for our sponsorship sales. The position is best suited to a self-motivated and confident individual who is happy to work individually and as part of a team.

The ideal candidate is a motivated, resourceful, and responsible individual who relishes in working in a fast-paced environment on multi events and products. They should be a proactive, highly organized, outgoing professional who is a real team player and has excellent communication skills.


Key responsibilities:

Liaise with conference producers, marketers, sales team members, speakers and sponsors to identifying key industry community members and VIPs to invite to Informa Life Science events. Contact selected individuals by email and by telephone to discuss attendance and securing their participation in various structured networking / social formats. Meet and greet the VIPs onsite at the events, ensure they are looked after and participate in the proposed networking/social programme. Ensure that VIPs have a superior customer experience throughout the campaign. Work closely with the event sponsors to maximise the participation of their clients in the event. Build strong relationships with these key VIPs to create brand commitment and loyalty. Organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing attendance at these functions and formats. Deliver the 1-to-1 Meeting Service, (physical and digital) in conjunction with the sales team. Work closely with the team to validate the eligibility of incoming requests for VIP. Increase the overall Life Science community using research methods and relationship building. Identify new key target groups and utilise these contacts to broaden the opportunities for the sales team Develop and leverage relationships with key influencers, trade associations and other organisations to grow the VIP outreach, for example, via partnerships. Register community members/contacts/clients on internal databases and maintain good records. Develop a deep understanding of our various digital platforms.

Qualifications

Key Skills

Excellent interpersonal and relationship management skills Ability to network with senior industry figures Customer-centric outlook Proven research skills using several information sources Time management with an ability to multi-task and attention to detail Enthusiasm and a collaborative mind set Desire to think creatively, innovate and shape a product around customer needs

Requirements

Knowledge and interest in the Life Science Industry 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

Additional Information

A grown-up, sociable, work culture where you're encouraged to work autonomously but offered support and training throughout. A young, dynamic team who enjoy each others company in and out of work. Travel abroad for our own events and competitors. All the social, personal and professional benefits associated with working for a major, international events company.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at

Check out some of our Corporate Videos below to find out more about Informa:

Life at Informa:  Informa overview:  Diversity & Inclusion at Informa:  Colleague networks:  Walk the World:  GAP 2: 

See how Informa handles your personal data when you apply for a job .

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