Vip Meeting

6 months ago


London, United Kingdom JP Morgan Chase Full time

**VIP Meetings and Events Coordinator - JP Morgan - London - 12 months contract - PAYE**

We are seeking a VIP Meetings and Events Coordinator ideally with experience in a corporate hospitality or fine dining environment to assist with the day to day running of the Conference & Client Center Reception Desks at JP Morgan in Canary Wharf for an initial 12 months contract.

**Description**:
As a VIP Meetings and Events Coordinatoryou will report to the Planning & Production Manager as part of a diverse and talented Client and Conference Centre team. You will work in a professional, flexible and proactive manner to ensure clients needs are identified and all details are communicated to our vendor partners and external vendor teams, to ensure a seamless delivery of service excellence.

**Core Responsibilities**
- To manage the Conference & Client Center Reception Desks within opening hours; work flexibly to ensure coverage of these - and to adhere to the opening and closing procedures.
- Liaise with the Central Reservations team on a daily basis to receive information pertaining to incoming reservations
- using JPMC Schedule Now as the reservations tool.
- To plan all requirements for such events and meetings that are allocated by the Business Manager or Conference & Client Center Event Planners, from reservations stage to billing stage.
- To contact the organiser of all events allocated within 48 hours of booking.
- Prepare daily set-up work sheets for each event/meeting allocated, providing detailed information for Operations, Audio Visuals and Food & Beverage teams to carry out client requirements.
- To coordinate all client or host needs prior to the program and handle changes, additions or deletions with operations, reception and food and beverage staff whilst following the prescribed SOP.
- To give accurate and appropriate information at all times, seeking specialist support where necessary. Review details of each allocated event/meeting for the coming day at the daily function meeting.
- 8 hour shifts between the hours 7am to 7pm on a rotational basis including 1 hour for lunch.

**Required skills**:

- Reception experience within a corporate or hospitality environment
- Customer-facing experience
- Strong interpersonal skills
- Flexibility to deal with a fast-paced, diverse environment
- Excellent communication skills; both oral and written
- Highly motivated team player
- Work comfortably under pressure and observe deadlines
- Experience of working within a busy and diverse team
- Track record of quality service provision
- Strong Computer Skills, (MS Office; Room Booking System e.g. EMS)

**Please note that this role will be working fully onsite.**

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: £135.00-£155.00 per day

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- London, E14 5JP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Corporate Hospitality: 3 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 295321.2/NJ


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