Technical Test Manager

1 month ago

Swindon, United Kingdom Royal Mail Full time

Technical Test Manager - Hybrid
Salary starting at £51,483, 10% bonus potential, 25 days annual leave plus bank holidays and pension scheme with highly competitive contribution rates
Permanent Full time 

This is a hybrid role where national travel may be required, including Swindon, Gloucester, Leeds, and Heathrow Worldwide Distribution Centre.

About Us
We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

About the role

Reporting to the Technical Test Lead, and working closely with Development, Design and Project teams, the Technical Test Manager will prepare test artefacts in line with test strategy, agreed design, and requirements, ensure systems are tested to the approach and schedule agreed with stakeholders and the wider engineering strands to meet project timescales, and be responsible for planning and recording test activities and results.

You will also manage Test Engineers assigned to a particular testing phase, be skilled in all aspects of test management, including defining quality and test strategies and approaches throughout the delivery lifecycle, and possess recent experience working within multi-vendor agile and waterfall environments.

Key accountabilities and dimensions include:

Being accountable for the management, planning, design, and execution of all test activities, including system, integration, and user acceptance testing Being accountable for risk-based test planning, including managing and mitigating any project escalations, risks, and issues Being responsible for developing and confirming test scope, and priority associated to each area of the scope Being responsible for leading technical review and development of test artefacts to ensure comprehensive test coverage Being responsible for ensuring specification and timely delivery of any test artefacts required for testing and liaising with plants and mail centres for any live test artefact volumes required for testing Being responsible for the timely analysis, reporting, and recording of test results and data, and informing stakeholders of test gate status and progression to enable informed decision-making solutions Managing Test Engineers, both line and task management for assigned individuals Acting as a mentor and guiding test team members Advisory responsibility for project expenditure for test activities and materials Being responsible for the development of test cases to support system deployment contract test approach Being responsible for the delivering the on-site testing of new and significant upgrades to sortation systems, including typical contracts up to circa. £10 million Ability to engage and communicate effectively with internal and external key stakeholders, which include Original Equipment Manufacturers & Suppliers, RM Project Management Teams, Operational Design, Group Technology, and Engineering team strands

About You

To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:

Experience of Agile and Waterfall testing methodologies. Strong experience of risk-based test planning, including managing and mitigating any project escalations, risks, and issues. Good interpersonal and communication skills, able to effectively communicate and translate technical engineering knowledge to a wide range of audiences.  Good knowledge of automated sortation processes, equipment, and machinery. Good knowledge of supplier testing methodologies. Good knowledge of automation data interface specifications and testing methodologies and experience working closely with Group Technology teams. Extensive experience of delivering test strategies through applied test cases, working closely and managing external suppliers against a contract. Experience of using test validation and defect management processes and tools and applications. Able to conduct detailed data analysis, apply systematic problem-solving techniques, and effectively prioritise available resources in a programme testing environment. Self-motivated individual, with capability and experience of leading and managing a small team of professionally qualified test engineers. Good planning skills. Strong stakeholder management skills and the ability to work within a matrix organisation.

Desirably:

Experience and knowledge of test-driven development. Knowledge of letter and parcel address reading technologies and applied supplier testing methodologies. Experience of test tools and tooling, including JIRA, Zephyr, Confluence, Azure DevOps. A recognised qualification in an Engineering, Technical or Scientific Discipline at Level 6, such as BSc (Hons), LV6 NVQ etc. A recognised accreditation from an Institution or Professional Counselling Body, at Incorporated or Chartered Level. A recognised qualification in Health & Safety Management, such as IOSH. A recognised qualification in Test Specific Discipline, such as ISTQB Certified Tester – Foundation Level.

Extra Benefits


•  Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
• Free & discounted RMG products - free keep safe & redirection, partner discounts 
• Free stamps at Christmas
*Available only to perm employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses. 


We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. 

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. 

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

#LI-POST #RMG #LIMRT #LI-Hybrid

 Job reference number   316418

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