Quality Clerk

Job summary

County Durham and Darlington NHS Foundation Trust is one ofthe largest integrated care providers in England, serving a population ofaround 600,000 people. We are a high performing organisation with a trackrecord of success.

Our Pathology service covers a range ofdisciplines, providing 11million test results per annum Blood sciences(haematology, transfusion, biochemistry, immunology) and cellular sciences(microbiology, cellular pathology and mortuary), and is proud to promote careerdevelopment pathways throughout the team, at all levels. An excitingopportunity has arisen for one new post within our pathology team. We are looking for one highly motivated andenthusiastic individuals to assist the Quality Manager in preparing data for reportsand meeting to allow teams to perform trend analysis of incidents and organisingand arrangeing pathology meetings.

Main duties of the job

The successful candidates will assist the Quality Managerand Pathology departments with the implementation, management and maintenanceof the Quality Management System for Pathology services, ensuring specificstandards are met such as United Kingdom Accreditation Service (UKAS), HumanTissue Authority (HTA), Medicines and Healthcare Products Regulatory Authority(MHRA), ISO standards 15189 and 9001.

The successful candidates will support staff at all AfCgrades with maintenance of accreditation,internal and external quality assessment, record keeping, data analysis,audit, data input, production of reports and training and administrationactivities associated with the Quality management system (Qpulse) for alldepartments.

You must have an understanding of Pathology laboratoryinformation systems and support document control and non-conformity reportingfor these systems, and have an understanding how these systems integrate intoTrust IT systems

The successful candidates must be able to travelindependently to support cross-site working across Durham and Darlington.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

Full Job Descriptions can be found in the adverts supporting documents

Job description

Job responsibilities

A member of the Pathology department working as part of the Qualityteam, providing support to all disciplines to support maintenance andachievement of regulatory standards.

This support involves internal and external qualityassessment, record keeping, data analysis, audit, data input, production ofreports and training and administration activities associated with the Qualitymanagement system (Qpulse) for all departments

Directed by Pathology Quality Manager the post holder willassist the departments through the duties outlined.

They will be expected to work to the departmental standardoperating procedure and policies.

The role will involve training of Pathology staff at variouslevels/grades

The post holder will be expected to workautonomously with direction form the Quality Manager.

Person Specification

Experience

Essential

Clerical, reception work

Desirable

Previous NHS laboratory experience Previous laboratory experience Employment with public Interaction

Qualifications

Essential

Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience

Desirable

NVQ 2 CLS or equivalent Science and/or maths GCSE Grade C or above IBMS Certificate of Achievement Part 1

Special Requirements

Essential

Able to travel across Trust sites to meet the requirements of the post

Special Skills & Knowledge

Essential

Able to work with minimal supervision following protocols and instructions accurately Committed to quality customer care/delivering excellent customer service. Ability to communicate accurately, verbally and in writing Computer literate with knowledge of computer packages: Word, Excel, Outlook and Powerpoint. Flexible approach to work and adaptable to change. Ability to work as a member of a team Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality Ability to prioritise workload and work to deadlines.

Desirable

Microsoft office applications

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