Customer Service Officer

2 months ago


Epping, United Kingdom Michael Page Full time
About Our Client

Our client is a leading player in the agriculture industry, with a vast network of stores across Australia. They have a strong team of over 3000 employees who are committed to delivering top-notch customer service. Located in Epping, they are renowned for their high-quality products and excellent service standards.

Job Description
  • Complete data entry of customer orders and returns in a timely manner.
  • Provide efficient and effective resolution to customer queries.
  • Handle incoming calls and emails from customers with professionalism and courtesy.
  • Ensure high levels of customer satisfaction through excellent service.
  • Record customer interactions and transactions for future reference.
  • Assist in the development of customer service procedures and standards.
  • Perform other duties as assigned by the Customer Service Manager.
The Successful Applicant

A successful Customer Service Officer should have:

  • A strong background in customer service.
  • Excellent communication and interpersonal skills.
  • Proficiency in using customer service software, ideally SAP.
  • Strong problem-solving abilities.
  • A customer-oriented mindset with a passion for delivering exceptional service.


  • Epping, Essex, United Kingdom Michael Page Full time

    About Our ClientOur client is a leading player in the agriculture industry, with a vast network of stores across Australia. They have a strong team of over 3000 employees who are committed to delivering top-notch customer service. Located in Epping, they are renowned for their high-quality products and excellent service standards.Job OverviewWe are seeking a...


  • Epping, Essex, United Kingdom Michael Page Full time

    About Our ClientOur client is a leading player in the agriculture industry, with a vast network of stores across Australia.Job DescriptionKey Responsibilities: Complete data entry of customer orders and returns, provide efficient and effective resolution to customer queries, handle incoming calls and emails, ensure high levels of customer...


  • Epping, United Kingdom GreenAcres Group Full time

    **Job Role**: Customer Service Advisor - **Hours per week**: 21 hours per week, (3 days). Required to work every Saturday, plus 2 days during the week. - **Location**: GreenAcres Epping Forest, Kiln Road, North Weald, Epping, Esses, CM16 6AD - **Salary**: Pro-rata salary, plus performance incentives. - **Role Type**: Permanent. - **Driving License**: Full...


  • Epping, Essex, United Kingdom Michael Page Full time

    About Our ClientMichael Page is a leading recruitment agency in the industry, with a strong network of professionals across Australia. We work closely with our clients to understand their needs and provide them with top-notch talent.Estimated Salary: $60,000 - $80,000 per yearWe are currently seeking an experienced Customer Service Officer to join our team...


  • Epping, United Kingdom Essex County Council Full time

    **About the role** **Customer Service Assistant** Permanent, Full Time and Part Time Up to £22,361 per annum (FTE) Location: Covering Loughton, Epping Forest and Harlow Working Style: Fixed-base worker Come and join us in Libraries where we’re starting to reimagine what our libraries are going to be and help our present & future customers have the...


  • Epping, Essex, United Kingdom TC PERSONNEL LIMITED Full time

    **Job Opportunity:** Customer Service Representative / Account Manager**Location:** Harlow**Salary:** £35,000-£40,000 basic salary**Hours:** Monday - Friday, 9am-6pm (occasional weekends, with two days off during the week)We are seeking a dynamic and experienced sales professional or account manager to join our team in Harlow. As a Call Centre Operator /...


  • Epping, United Kingdom Prime Time Boilers Full time

    **Job description** Prime Time Boilers have been the go-to boiler guys since 2010, we take customer service, punctuality and workmanship very seriously, and this may also explain why we have over 2000 5 star Trustpilot reviews, 500 5 star Google reviews and over 100 10/10 Checkatrade reviews. We are now looking for a talented and experienced Boiler...

  • Office Admin Assistant

    5 months ago


    Epping, United Kingdom Baron Security Services Ltd Full time

    Baron Security Services Limited is based in the area of Epping and has been established since 1985. Our company has sustained a strong and stable growth by specialising in the design, installation and maintenance of bespoke Intruder Alarm Security Systems, perimeter detection and HD CCTV systems. We are looking for an office credit control/accounts...


  • Epping, United Kingdom Ladbrokes Full time

    **About The Role**: Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic betting shops no two days are the same and...

  • Library Assistant

    7 days ago


    Epping, Essex, United Kingdom Essex County Council Full time

    We are seeking a skilled Library Assistant to join our team in Essex. This part-time position will be based across our libraries in Epping and North Weald, working 18.5 hours per week, including Saturdays.The successful candidate will have excellent customer service skills and experience of working with IT systems. A driving licence is desired but not...

  • Volunteer Car Driver

    4 weeks ago


    Epping, Essex, United Kingdom East of England Ambulance Service Full time

    At the East of England Ambulance Service, we are seeking a reliable and compassionate Volunteer Car Driver to join our team of dedicated individuals who provide patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, North, and West Essex.Main Responsibilities:Collect patients from their homes, ensuring they have their appointment cards,...

  • Service Coordinator

    6 months ago


    Epping, United Kingdom Concept Full time

    **Service Coordinator (Fire & Security) - £33k - Essex** **Main duties;** - Logging information onto our CRM system and maintaining accurate records. - Ordering parts and equipment for jobs, issuing purchase orders and tracking deliveries. - Booking appointments with clients and scheduling engineers. - Sending job sheets to clients and requesting purchase...

  • Medical Secretary

    6 months ago


    Epping, United Kingdom Service Care Full time

    Hours - 37.5 Location - Essex Rate - £12-£13 PAYE (Paid Weekly by an Umbrella Company) 1. To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team and developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings...

  • Customer Assistant

    6 months ago


    Epping, United Kingdom Marks & Spencer Full time

    Customer Assistant - Temporary Position Shift Patterns Vacancy 1: Sunday 09:15 - 1800 Vacancy 2: Saturday 13:15 - 22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes...

  • Customer Advisor

    5 months ago


    Epping, United Kingdom Boots Full time

    Summary Job Reference: - 228405BR Epping, High Street Fixed Term 22 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...


  • Epping, United Kingdom Herts Real Estate Limited Full time

    Full time Office Administrator required for Company in Epping, Essex. Local hires preferred. We are looking for a self motivated, reliable individual who is experienced with performing office based work. **Please note that this is not a remote position. The office administrator will be required to work on-site at our location.** **Duties** - Perform various...

  • Customer Team Member

    5 months ago


    Epping, United Kingdom Coop Full time

    **Customer Team Member** Location: 54-56 High Road, North Weald, CM16 6BY Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (until 10.30pm) and weekends, to be discussed at interview Full training...

  • Office Administrator

    5 months ago


    Epping, United Kingdom Cozmo hospitality Full time

    we do require a element of activity on evenings/weekends Pay: £16,788.27-£27,382.27 per year **Benefits**: - Company pension Schedule: - Monday to Friday - Weekend availability Supplemental pay types: - Commission pay Ability to commute/relocate: - Epping, CM16 4AR: reliably commute or plan to relocate before starting work...

  • Office Administrator

    6 months ago


    Epping, United Kingdom Cozmo hospitality Full time

    we do require a element of activity on evenings/weekends **Salary**: £16,788.27-£27,382.27 per year **Benefits**: - Company pension Schedule: - Monday to Friday - Weekend availability Supplemental pay types: - Commission pay Ability to commute/relocate: - Epping, CM16 4AR: reliably commute or plan to relocate before starting work...


  • Epping, United Kingdom CV-Library Full time

    Field Service Engineer required to join a well-known and reputable security business in Epping. Due to year-on-year growth they are seeking gate and barrier engineer to join the team. The ideal candidate does not need experience in the sector, however you will need strong mechanical skills, some electrical skills and experience within a service role. You...