Change Implementation Manager

3 months ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

Job summary

Are you experienced in delivering change and passionate about ensuring the outputs from projects are embedded effectively? We are looking for a Change Implementation Manager to join our Portfolio Delivery team, working as part of our project and programme delivery teams.

About the roleThe NHSBSA is undertaking a challenging and exciting change portfolio in line with our strategic goals and emerging service needs. Our change portfolio delivers programmes and projects to support NHS organisations, patients and the public.

This is a great opportunity for a change practitioner to support the roll-out of structured change management capability across the business. The role will embed change management within our programmes and projects through delivering effective change management plans that deliver engagement and adoption.

Who we're looking forWe are looking for a change practitioner with excellent stakeholder management skills to ensure great results. You will be comfortable working with ambiguity in complex programmes and projects.

What do we offer?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Flexi timeo Hybrid working modelo Career development o Active wellbeing and inclusion networkso Excellent pensiono NHS Car lease schemeo Access to a wide range of benefits and high street discounts

Main duties of the job

Leading change planning and delivery support for projects and programmes of work by implementing a structured the change management to ensure activities are scheduled, costed and resourced as required.Identifying change elements resulting from the project which will impact people, such as business processes, systems, technology and organisation design.Building relationships with stakeholders, internal and external to NHSBSA to complete impact assessments.Provide advice and guidance within the Programme and Project Management community to develop change management capability.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.

As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job description

Job responsibilities

Change Delivery

Lead on business change activity and work with the project to support delivery of the business case benefits and outcomes. Champion the use of best practice, and provide expert advice for team members and project community. Assess and understand the impact on stakeholders to improve the likelihood of their adoption of the change. Deliver in line with the NHSBSA Project Management Frameworks, and both internal and external assurance frameworks as appropriate.

Business Case :

Support the Project and Programme Managers in preparing and updating the change management elements of the business case.

Budget :

Develop the budget and track delivery within budget. Ensure all expenditure is governed in accordance with NHSBAStanding Financial Instructions and DHSC / Cabinet Office spend controls.

Resources :

Identify skill requirements; and deploy and develop change management resources across multiple projects. Lead change management resources across multiple projects.

Change Products :

Support the Project and Programme Managers to create the required Business Change products. Leads on engagement with key contacts. Ensures products are fit for purpose. Maintains up to date information in the project and programme management tool.

Change Planning :

Establish and maintain the change plan for a specific area of responsibility.

Business Readiness :

Identify, qualify, and update the business readiness criteria across area of responsibility before implementation. Supports the tracking of business readiness criteria to approve/refuse go-live.

Benefits Management :

Support the Project and Programme Managers and stakeholders to identify and leverage benefits. Considers Benefits Management in all Business Change activities.

Change Communication :

Work with Project and Programme Managers to create and maintain communications plan as it relates to Business Change messaging. Provides content for communications relating to Business Change across area of responsibility.

Stakeholder Management

Identify and classify stakeholders, ensuring their inclusion in stakeholder engagement plans.

Guidance and Support - Programme and Project Management Community :

Active involvement through providing direction and guidance within the Programme and Project Management community. Seek appropriate support, guidance and coaching from the project community. Show commitment to personal development. Promote effective individual and team performance. Person Specification

Personal Qualities, Knowledge and Skills

Essential

Strong stakeholder management skills Ability to build effective relationships with, and influence stakeholders Knowledge of the fundamental project management processes ( risk, budget and benefit management) IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint etc

Desirable

An awareness of the NHSBSA's strategy Knowledge of Government Functional Standards for Project Management GovS002 Specialist subject knowledge relevant to change management and project profession Evidence of continued professional development

Experience

Essential

Significant track record and experience in successful planning and delivery of change initiatives Demonstrable experience of stakeholder engagement and management Demonstrable experience in team leadership and managing virtual teams

Desirable

Experience of delivering projects using a recognised delivery methodology (, Prince2) Experience of delivery of digital services Experience of project and programme delivery within the NHS

Qualifications

Essential

Change management practitioner qualification (, Procsi Change Management Practitioner, APMG Change Management Practitioner) Degree or relevant management qualification, or significant work-based experience in a middle management role

Desirable

Project or programme management practitioner qualification (, Prince2, Managing Successful Programmes Practitioner) Change management 'Train the Trainer' qualification (, Prosci Train the Trainer Level 1 or 2) Relevant post-graduate qualification Further education / training course certification(s) in change management

  • Senior Change Implementation Manager

    3 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Job summary We are looking for a Senior Change Implementation Manager to join our Portfolio Delivery team. The role will lead our emerging change management team and develop the centre of excellence for the NHSBSA in line with the wider Portfolio Delivery team. About the role: The NHSBSA is undertaking a challenging and exciting change portfolio...

  • Senior Change Implementation Director

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    As a Senior Change Implementation Manager, you will play a critical role in leading our emerging change management team and developing the centre of excellence for the NHS Business Services Authority. You will be responsible for providing support to our programmes and projects where significant people-based change is to be delivered, and providing advice on...

  • Transformation Change Management Professional

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage Full time

    Job TitleFinance Transformation Change Partner (fixed term contract)About the RoleWe are seeking an experienced Business Change Partner to drive the successful delivery and adoption of change within our finance transformation programme. In this fast-paced and dynamic role, you'll be responsible for understanding the change management needs of the business,...

  • Change Management Specialist

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage Full time

    **Job Overview:** Change Management SpecialistWe're seeking a dynamic Change Management Specialist to join our team and help us drive the successful delivery and adoption of change within our finance transformation programme.This is a unique opportunity to work with a global organisation and contribute to the success of our finance transformation programme....

  • Implementation Consultant

    1 month ago

    Newcastle upon Tyne, United Kingdom Betterworks Full time

    Envision yourself here!Betterworks is on a journey to transform how HR technology buyers think about goal setting, performance management, and employee engagement. We support some of the world’s largest enterprises in goal setting and performance enablement, and we’ve only just begun.About BetterworksBetterworks is on a mission to make work better by...

  • IT Change and Release Analyst

    6 months ago

    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    As a Change and Release Analyst, you’ll ensure efficient and effective IT Change and Release Management practices are followed, whilst delivering an exceptional service to Newcastle Building Society and Newcastle Strategic Solutions by delivering against the change enablement and release management practices. You’ll coordinate the safe transition of...

  • Business Change Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs Full time

    **Details**: **Reference number**: - 342239**Salary**: - £32,136 - £38,551- National: £32,136 - £34,546, London: £35,857 - £38,551. For details of our pay on appointment policy, please see below under the heading ‘Salary’.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract...

  • Senior Operational Change Lead

    6 months ago

    Newcastle upon Tyne, United Kingdom Rural Payments Agency Full time

    **Details**: **Reference number**: - 324917**Salary**: - £37,295 - £41,425- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - RPA - Agricultural Transition - Operations Enabling Team**Type of role**: - Business Management and...

  • Value Implementation Lead

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    We’re looking for an established leader to take ownership of a a review programme across the NHSBSA. You will be responsible for shaping a review process aimed at driving efficiency and value for money. As a capable people leader, you will deliver through a matrix managed team of 3-4 people, reporting into the Head of Strategic Initiatives and...

  • Business Transformation Change Partner

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage Full time

    **Job Title:** Business Transformation Change PartnerAt Sage, we're seeking an experienced Business Transformation Change Partner to drive the successful delivery and adoption of change within our finance transformation programme.This is a hybrid role - three days per week in our Newcastle office (this is a 2 year secondment opportunity). As a change leader,...

  • Value Implementation Lead

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    As our Value Implementation Lead you will drive and own a programme of reviews across NHSBSA. This role is critical in ensuring that we understand and drive value and efficiency. The post holder will be responsible for organising and facilitating end-to-end service reviews with a matrix managed team of 3-4 people across the organisation, making sure we...

  • Transformation and Change Communications Officer

    7 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **In this role, you are accountable for**: Developing and maintaining excellent working relationships with the Communications team at the Department of Health and Social Care and at other Arms Length Bodies, journalists, and Senior Managers at the NHSBSA. Acting as a communications and engagement business partner to the programme, working collaboratively...

  • Finance Transformation Change Partner

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Sage Full time

    Job Title Finance Transformation Change Partner (fixed term contract) Job Description We are seeking an experienced Business Change Partner to drive the successful delivery and adoption of change within our finance transformation programme. In this fast-paced and dynamic role, you'll be responsible for understanding the change management needs of the...

  • Finance Transformation Change Partner

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Sage Full time

    Job Title Finance Transformation Change Partner (fixed term contract) Job Description We are seeking an experienced Business Change Partner to drive the successful delivery and adoption of change within our finance transformation programme. In this fast-paced and dynamic role, you'll be responsible for understanding the change management needs of the...

  • Finance Transformation Change Partner

    1 month ago

    Newcastle upon Tyne, United Kingdom Sage Full time

    Job Title Finance Transformation Change Partner (fixed term contract) Job Description We are seeking an experienced Business Change Partner to drive the successful delivery and adoption of change within our finance transformation programme. In this fast-paced and dynamic role, you'll be responsible for understanding the change management needs of the...

  • Senior Product Manager

    1 month ago

    Newcastle upon Tyne, United Kingdom ea Change Full time

    Role: Senior Product Manager (Lending)Location: Midlands / RemoteStart: ASAPSalary: £80-90kOur market leading client who are aiming to disrupt the market are building out an exciting new Lending proposition and looking for a proven Senior Product ManagerKey ResponsibilitiesWill act as the focal point and Subject Matter Expert in the Lending arena for...

  • Technical Product Manager

    1 month ago

    Newcastle upon Tyne, United Kingdom ea Change Full time

    Role: Product Manager (Savings)Location: Midlands / RemoteStart: ASAPSalary: £75kOur Retail Banking client who are aiming to disrupt the market are building out an exciting new Savings proposition and looking for a talented Product ManagerKey ResponsibilitiesWill act as the focal point and Subject Matter Expert in the Savings arena for Customers and...

  • Esr Implementation Advisor

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    As the national Workforce Management solution for the NHS in England and Wales the functionality and technologies within NHS ESR solution are making a real difference to the ESR experience for NHS managers and employees. There is now an opportunity to join the NHS ESR regional team on an 8 month fixed term contract across the North of England. You will be...

  • Delivery Support Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 353105**Salary**: - £35,711 - £36,545**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Corporate Transformation**Type of role**: - Project Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Trainer / Designer / Implementation Support

    6 months ago

    Newcastle upon Tyne, United Kingdom Rural Payments Agency Full time

    **Details**: **Reference number**: - 303064**Salary**: - £25,915 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - Operational Readiness & Livestock Information Transformation Programme**Type of role**: - Operational Delivery - Project...