IT Change and Release Analyst

5 months ago

Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

As a Change and Release Analyst, you’ll ensure efficient and effective IT Change and Release Management practices are followed, whilst delivering an exceptional service to Newcastle Building Society and Newcastle Strategic Solutions by delivering against the change enablement and release management practices.

You’ll coordinate the safe transition of software changes between development, test and live environments, acting as an escalation point when dealing with expectations, alongside facilitating and planning for the implementation of change and release by utilising the expertise of agile and traditional technical teams. 

The IT Change Enablement practice provides our colleagues with the necessary support alongside the tools, processes, and strategies to help the business adapt and transition to change within an organisation. Whilst managing risk with the right controls to keep disruptions to services to a minimum whilst enabling change.

About You

You’ll have previous experience working with Change & Release, ensuring IT Change and Release management practices are followed, alongside the ability to absorb and understand complex technical environments and take ownership of technical deployment activities.

With a keen governance and Change Enablement background . You would have a strong background in innovation and improvement and a keen desire to drive transformation and maturity within the function. The ability to adapt your communication style to meet the needs of the audience is central to the role, as is effectively negotiating conflicts in approaches between teams and analysing complex data sets, to understand and identify control failures or gaps. Knowledge of Agile and DevOps frameworks, or an ITIL Foundation qualification would be desirable, but isn’t essential for the role.

About Us

Newcastle Strategic Solutions, a subsidiary of the Newcastle Building Society Group is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do. 

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you. 

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes : 

A 35-hour weekly contract and we are happy to talk flexible working 30 days holiday each year plus bank holidays Bonus Scheme (paid annually) -On target 10%, up to 15% depending on performance  Colleague mortgage scheme and access to our financial advisors Private medical insurance Pension scheme (up to 9% employers’ contribution) Life assurance (4x salary) and income protection Access to a range of wellbeing benefits, including medicash scheme Electric car salary sacrifice scheme Cycle to Work scheme Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood An extra day’s holiday for your birthday The option to buy and sell holidays Two paid volunteering days each year A broad range of learning and development opportunities Access to a range of high street and online discounts Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide A wide range of recognition initiatives to recognise and reward great performance Hybrid working - we welcome any discussions around where, how and when people work including part-time hours.

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at adam.curran@newcastle.co.uk

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