Document Officer

2 months ago

London, United Kingdom Lambton Road Medical Practice Full time

Job summary

We are seeking a highly organised anddetail-oriented Document Officer to join our team. As a Document Officer, youwill be responsible for providing a responsive, efficient, accurate, and secureservice for the storage, management, triaging and distribution of patienthealth information. Key responsibilities will include handling all post, downloaded and triagingall correspondence sent to us frompatients hospitals etc scanning, archiving, allocating work load to GPspharmacists etc coding medical records, ensuring regulatory compliance, andproviding excellent customer service.

If you have excellent communication skills, attention to detail, and a strongunderstanding of medical records management, we would love to hear from you.Apply now to join our dynamic team

Main duties of the job

Although Document Officers areadministrative officials. They provide Doctors with information on patientsthat is essential for Doctors when considering treatment options. Their main duties and responsibilitiesinclude:

Collecting and filing importantdocuments, including medical records, test results and X-rays

Processing records relating todischarges, transfers, admissions and deaths

Maintaining confidentiality ofall patients medical records

Ensuring that all patientdocuments and files comply with relevant policies and legislative requirements

Digitising paper records ontocomputer systems

Recording treatments andillnesses using clinical coding

Triaging all correspondence received at the GPPractice

About us

Lambton Road Medical Practice is large Practice of around 18,500patients. We have a mixed clinical and non-clinical workforce, includingReceptionists, Administrators, Care-Coordinators, Secretaries etc.

We are also attached to Grafton Medical Partners who havePractices in Wandsworth and Lambeth.

The role is non patient facing.

At Lambton Road we strive to offer the best care for patients,from the moment they book their appointment until they are seen/diagnosed. Weare also a teaching Practice and engage with Trainee GPs, research etc.

Job description

Job responsibilities

Document Officer

Document officer plays key role in keepingpatients medical records updated. Their top duties include gathering,processing, triaging all correspondence and maintaining patients medicalrecords. They also report patients information for health standards.

Document Officer duties and responsibilities

Although DocumentOfficers are administrative officials. They provide Doctors with information onpatients that is essential for Doctors when considering treatment options. Their main duties and responsibilitiesinclude:

Collectingand filing important documents, including medical records, test results andX-rays

Processingrecords relating to discharges, transfers, admissions and deaths

Maintainingconfidentiality of all patients medical records

Ensuringthat all patient documents and files comply with relevant policies andlegislative requirements

Digitisingpaper records onto computer systems

Recordingtreatments and illnesses using clinical coding

Triagingall correspondence received at the GP Practice

Document Officer skills and qualifications

Documentofficers need medical and administrative knowledge and need to be able to workwell with a variety of medical professionals. They should also have exceptionalliteracy and numeracy skills. A Successful Document Officer candidate will havevarious prerequisite skills and qualifications that typically include:

Attentionto detail and thoroughness

Excellentadministration skills

Patienceand a calm demeanour in stressful situations

Outstandingverbal communication skills

Knowledgeof Docman & Emis preferred but not essential

Knowledgeof medical terminology and medical coding

Excellentorganisational skills

Document Officer experience requirements

Priorexperience in some form of medical administration role and maintenance ofmedical records essential. Quality candidates would ideally also haveexperience coding and summarising. Proficient word, excel, spreadsheet softwareand electronic medical record (EMR) systems.

Person Specification

Experience

Essential

Prior experience in some form of medical administration role and maintenance of medical records essential. Quality candidates would ideally also have experience coding and summarising. Proficient word, excel, spreadsheet software and electronic medical record (EMR) systems.

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