Clinical Quality Improvement Lead

3 months ago

Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Job summary

Are you passionate and dedicated in enhancing the standards of care provided to our patients, fostering a culture of continuous learning?

At the Norfolk & Norwich University Hospital (NNUH) we have an exciting opportunity for an energetic and motivated individual to join our Quality Improvement and Clinical Excellence Team.

The post will provide specialist advice and guidance for clinical areas in the delivery of the NNUH Clinical Professionals, Midwives, and Nurses Strategy. Assist in building the Trust's Quality Improvement (QI) capacity and capability, by supporting the NNUH's vision of achieving continuous quality improvement. Play an integral role in the delivery of our local accreditation programme 'Accreditation of Excellence,' bringing together key standards of nursing and clinical care into one overarching, evidence-based framework.

Interview date: 2 October 2024

Main duties of the job

o Support and facilitate ward and departmental teams in ensuring that the highest standards of clinical care are continuously measured and improved.

o Plan, lead, and implement quality improvement programmes to improve the quality of care, patient safety, and experience.

o Contribute to the development of QI management capability and building of sustainable, continuous quality improvement approaches within the Trust.

o Be an advocate for Nursing, Midwifery and Clinical Professional Excellence and Quality improvement; empowering clinicians to adopt the QI methodology for implementing new ideas.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description

Job responsibilities

Support and facilitate ward and departmental teams through liaising and networking with Trust colleagues ensuring that the highest standards of clinical care are continuously measured and improved Facilitation of innovative and evidence based clinical practice through professional leadership and supporting clinical teams Plan, lead and implement quality improvement programmes to improve the quality of care, patient safety and experience, demonstrating patient and public involvement in the process Facilitation and co-ordination of a range of Corporate, Local Commissioning and National Initiatives associated with the quality agenda Implement local monitoring systems/tools to ensure Ward/ Department compliance with statutory and national standards, and participate fully in regulatory assessment and scrutiny processes Lead on specific cross-divisional improvement initiatives and assist the nominated service lead in developing tools to measure improvement. Facilitation of relevant patient harm reduction programmes across the Trust, according to individually agreed portfolio, including training and learning from root cause analysis Be pro-active in seeking patient views, ensuring that feedback from patients is valued and acted upon and lessons disseminated to enable changes in practice if they are necessary Actively lead and participate in all relevant meetings, promoting quality, safety and the Care Excellence Framework across the multi-disciplinary team

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

Registration with the NMC or HCPC Educated to Degree level or equivalent experience

Experience

Essential

Significant senior clinical (band 7 or above) experience within health care Experience of working in quality Improvement projects

Skills

Essential

Ability to build relationships and communicate effectively with various stakeholders

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion

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