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Administrator

3 months ago

East Grinstead, United Kingdom Moatfield Surgery Full time

Job summary

We seek a skilled and conscientious candidate, with attention to detail, ready to grow and take on new challenges, whilst diligintely completing your routine duties.

This is a unique and varied role that mixes elements of a PA, IT/Data support & general Administrative duties.

You will work in a small, friendly, and supportive team under the guidance of Emily Bennett, our IT & Data Manager, with oversight from David Lattimer, our Business Manager.

Applicant Requirements

Passion for helping people An interest in IT Good General IT Skills Good Microsoft Office Skills (Particularly Excel) Good Clinical System Skills (Particularly EMIS) Excellent Attention to Detail Resilience to work in a busy environment Administration experience Professionalism Logical & Methodical High-level literacy/typing skills GSCE Maths / English or equivalent C or above

Previous experience in a similar role in general practice would be an advantage, but not essential, as training is provided.

Main duties of the job

Job Responsibilities

Initial IT troubleshooting and escalation to support desks. Providing high level support to the Leadership Team Maintenance of a diverse range of scheduled processes and tasks A wide portfolio of general administrative duties

Working Requirements

Monday Friday AM (Start times Tues-Thurs are negotiable) 18 month fixed-term contract (maternity cover)

About us

Company Overview

Moatfield Surgery opened in 1988 We have a dynamic team of clinicians and support staff (45 in total) We look after 16,000 patients in the heart of East Grinstead We are passionate about developing our team and enabling you to grow We pride ourselves on utilising IT & Technology to it's maximum potential We are pioneers in running Group Consultations:

Benefits

Exceptional NHS Pension Scheme (employer contribution £3,400 per annum) 25 days annual leave (plus 8 bank holidays) Pay and annual leave are pro rata for under hours per week Rewarding environment Caring and supportive team Staff refreshments provided Team social events provided Sick pay (after qualifying period) Employee assist staff wellbeing subscription (Peninsula) Job description

Job responsibilities

JOBSUMMARY

The role of the Information Support Administrator isto provide general support and assistance to the Management Team, along withthe maintenance of various scheduled and ad hoc tasks & processes. Thisrequires the post holder to be flexible and adaptable as well as skilled and dedicated.

The Management Team currently consists of thefollowing; Business Manager, Operations Manager, Nurse Manager, PatientServices Manager, IT & Data Manager, Systems Manager and Workflow Manager.

GENERAL

To provide a high standard of support to theManagement Team

To work within the guidelines and policies of thePractice

To be familiar with practice fire regulations andHealth & Safety policies

To be familiar with Information Governance protocols

To participate in educational events as advised by thePractice

To attend various Practice meetings as requested

A full list of key functions can be found in the supporting documents

Person Specification

Experience

Essential

Administrative experience

Desirable

Previous GP experience Previous EMIS experience

Behaviours

Essential

An interest in Information Technology A passion for and interest in patient care Adaptable and flexible Accountable Self-motivated, reliable and dedicated

Qualifications

Essential

GCSE English & Maths - Grade C/4 or above

Desirable

Educated to A Level standard

Skills

Essential

Conscientious Proactive Logical & methodical Good Microsoft Office skills (or ability to work towards) Good clinical system skills (or ability to work towards) The ability to work to deadlines Troubleshooting skills Good time keeping Attention to detail