Office Administrator

4 months ago


East Grinstead, United Kingdom G C Alarms Ltd Full time

Job Title: Office Administrator

Company: GC Alarms Ltd, East Grinstead

Hours: 8am-5pm Monday to Friday (40 hours per week with 1 hour unpaid lunchbreak)

Salary - £25,000 -£35,000 depending on experience

**About Us**:
Join GC Alarms, a small, busy family run security system installer and service maintenance company dedicated to providing efficient and effective security solutions. We pride ourselves on our commitment to excellence and customer satisfaction, and we are seeking an Office Administrator who shares these values who would like to work as part of a small, supportive team. This role offers the opportunity to work in a relaxed yet dynamic office environment where your organisational skills will be valued.

**Main Responsibilities**:
Contact customers regarding service contract renewals and book jobs for the engineering team.

Manage the engineers’ diaries and appointments, ensuring effective communication with customers and engineers, while optimising logístical arrangements to minimise travel time and ensure efficient scheduling.

Raise new jobs following site visits, call outs or accepted quotes.

Prepare required equipment for engineers' jobs, ensuring they have all necessary tools and materials.

Provide relevant work instructions and site information to engineers.

Update the in-house database system and engineer calendars accurately (training provided).

Handle invoicing once jobs are completed and issue quotes where required.

Pull together SSAIB paperwork for the annual inspection (training provided).

Report any issues to the Office Manager promptly.

Complete any other reasonable requests from the Office Manager.

**Skills**:
Proficient in administrative tasks with excellent organisational skills.

Strong IT skills with meticulous attention to detail - Microsoft Office, Outlook, experience of Xero an advantage.

Ability to multitask and prioritise workload effectively.

**Requirements & Other**:
Previous experience in an administrative/organisational role preferred.

Own transport required due to office location.

Full training provided for in-house database system.

Pay: £25,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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