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Pension Administrator

2 months ago


East Grinstead, West Sussex, United Kingdom Empowered Pensions Full time
About the Role

This is an exciting opportunity to join Empowered Pensions as a Pensions Administrator, where you will play a key role in the administration of Small Self-Administered pension schemes.

As a Pensions Administrator, you will be responsible for managing and processing all aspects of the pension, including dealing directly with clients and advisers. You will also be responsible for ensuring that client deadlines, service standards, and regulatory reporting requirements are met.

Key Responsibilities
  • Receiving instructions and ensuring that any task activity is accurately completed.
  • Building and maintaining good relationships with clients and advisers.
  • Informing clients and financial intermediaries of specific matters or issues affecting their schemes.
  • Ensuring that client deadlines, all internally agreed key performance indicators, service standards, and regulatory reporting requirements are met.
  • Proactively identifying risk within the department and escalating concerns to the Team Leader.
  • Administering your own group of clients and assisting other administrators when there is planned/unplanned absence.
  • Completing banking on a daily basis.
  • Ensuring emails are answered in a timely manner.
  • Opening up and processing new investments for clients.
  • Ensuring bank mandates are completed accurately before executing.
  • Paying invoices.
  • Administering all investments for clients.
  • Completing all scheme End of Year accounts prior to the end of the current year.
Requirements
  • Strong administrative skills and the ability to identify and process data.
  • Customer-focused and have the drive to continually improve your knowledge and skillset.
  • The ability to work under pressure and meet deadlines.
  • Competent in MS Word and MS Excel.
What We Offer
  • Company pension.
  • Free parking.
  • On-site parking.

This is a full-time, permanent position, and the successful candidate will be required to work in our office, with the possibility of working from home on a rota basis in the future.