Revenues Officer

2 months ago

London, United Kingdom CRA GROUP LIMITED Full time

23 monthscontract with a LocalAuthority

JobSummary:

This role is toprocess council tax work to help clear a large than expectedoutstanding volume at present. This will mainly be moves andcorrespondence.

KeyDuties/Accountabilities

Tomanage a particular caseload in the daytoday administration billingcollection and recovery of Council Tax (an annual debit of 176M)and Business Rates (annual debit of 320M) and BIDs (annual levy4M).

Interpret andapply the Local Government Finance Act 1992 relevant regulationsand Southwark Council s own policies and procedures ensuring thatBest Value indicators on council tax & NNDR collection anddebt reduction targets are achieved for your caseload and thatquality urance frameworks are elished such that accuracy of data ismaintained.

Toidentify and take the appropriate collection action on accountsrelating to Miscellaneous Income & Housing BenefitOverpayments liaising with service departments in respect ofuncollectabledebts.

Toseek the most efficient collection routes meeting council andcustomers needs and influence the implementation of best practiceprocesses in performance and service delivery so that the teammeets its collection targets and supports broader corporateobjectives.

Tobe responsible for the accurate elishment of liability andmaintenance of Council Tax NNDR and BIDSdatabases.

Totake responsibility for a particular area of legislation andcontribute to the development and implementation of Council policyin relation to Revenues HBOP and Miscellaneous income collectionand to ensure that the service is operated in accordance with thosepolicies andregulations

EssentialExperienceRequired:

Experience inNEC Northgate and NECDM the doent management system isessential.

Experience ofclearing large volumes of work quickly isessential.

Significantexperience of Revenues administration working practice andprocedures preferably in a delivery role isessential.

EssentialQualificationRequired:

5GCSE s (including English and Maths) or equivalent or workexperience of at least an equivalent level isessential.

Additionalinformation tonote:

Working hours:36 hours perweek

Upto date basic DBS check is required for therole.

Therole is Hybrid. Working from home is available if required.Candidates to be available as soon as possible and be able totravel to London at least once to collect equipment on the firstday of employment and then we are flexible as to anyfuture.


The role closessoon please applyASAP.







This role is to process council tax work to help clear a large thanexpected outstanding volume at present. This will mainly be movesand correspondence. Must be proficient in NEC [Northgate] and NECDMthe doent management system and have experience of clearing largevolumes of work quickly.

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