Band 4 - Haematology Administrator, Haematology
2 weeks ago
Job summary
The Haematology Department has a vacancy for a fixed term full time Administrator based at Watford General Hospital. Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants (including locum doctors), Junior Doctor's, Clinical Nurse Specialist and multi-disciplinary teams. The post covers bookings and co-ordination of Haematology appointments including 2WW, administration for the department's governance meetings (includes minute taking), co-ordinating and updating Doctor's rota's, and general admin duties.
The successful applicant will need to have a good general level of education, and possess the essential qualifications outlined in the attached Person Specification.
This is an opportunity to work in a fascinating specialty with a friendly team
Interviews will be taking place on Friday 27th September.
Main duties of the job
This role is based at Watford. The successful candidate will act as a central point for the managing and scheduling of Haematology appointments including 2WW's and general admin duties. They will also co-ordinate the departments Governance meetings, which will include the minute taking.
About us
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly. We kindly invite you to consider submitting an application. If you have a disability or long-term health condition and should you require support or guidance please contact If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
To deal with telephone enquiries from GPs, patients, and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion.
To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration for Haematology appointments and general clinic Cancelling and amending clinic lists following instruction from the Clinicians, Clinical Nurse Specialist and managers 2WW bookings Department Governance admin General admin duties Working alongside the bookings administrator
Person Specification
Education and qualifications:
Essential
GCSE education or equivalent. Good passes in Maths and English
Desirable
Audio typing Expertise in specific software such as spreadsheets. Advanced computer/word processing. Working knowledge of MS Office and databases
Knowledge
Essential
Computer literate Good understanding of the administrative functioning of the office
Desirable
Knowledge of Medical Terminology Knowledge of speciality Knowledge of managing a referral system like ERS
Experience
Essential
Customer care experience Previous experience of working in a health service background Working in a challenging and busy enviroment
Desirable
Experience of Audits-
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