Band 4 - Medical Secretary, Haematology

6 months ago


Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

The Haematology Department has a vacancy for a full time Medical Secretary to work as part of the Haematology team at Watford General Hospital.

Experienced and committed, you will provide an efficient and comprehensive secretarial service to the Consultants and multi-disciplinary team.

The successful applicant will need to have a good general level of education with secretarial/ degree or IT qualifications.

Previous experience using an electronic patient record within outpatient services, healthcare or an acute hospital would be beneficial.

This is an opportunity to work in a fascinating and growing specialty with a friendly team.

To provide a comprehensive and efficient secretarial and administrative service to one or more of the Haematology Consultants and Junior Doctors.

In so doing the post holder will work closely with the Haematology Consultants, along with other members of the Haematology team.

This role may involve cross site working.

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

We encourage and welcome people with disabilities. If you need help, please ask.

Typing of clinic letters, using Infloflex database, discharge summaries and admin letters from tapes or dictation or written copy as required. Letters can sometimes contain distressing circumstances. Letters are in a pooled system and typed in date / priority order.

Pathology and blood results should be filed in appropriate boxes daily, making sure urgent results are shown to consultant as soon as possible, where this is not possible, this will need to be escalated to the Assistant Services Manager.

Obtaining patients’ notes from Medical Records which involves heavy lifting and then using Clinic to track notes. The notes may have to be found in other Departments in different buildings.

Ensure that laboratory results, X-rays, letters, and other records are filed accurately.

To keep Consultant’s diary and arrange meetings when required

To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc. Queries can occasionally be distressing / emotional circumstances

To liaise with the Haematology Booking Office regarding making outpatient appointments

To order stationery when required and maintain a good level of stock in the department.

To access the Choose and Book appointment system and print off referral letters for approval by consultant before accepting the appointment.

To keep Consultant’s diary and arrange meetings when required

To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc. Queries can occasionally be distressing / emotional circumstances

To liaise with the Haematology Booking Office regarding making outpatient appointments

To order stationery when required and maintain a good level of stock in the department.

To access the Choose and Book appointment system and print off referral letters for approval by consultant before accepting the appointment



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