Band 4- Medical Secretary/ Pathway Coordinator

3 weeks ago


Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

An exciting opportunity has arisen within the Medicine Division in West Hertfordshire NHS Trust based at Watford General Hospital. We are looking for Medical Secretary/Pathway Navigator for 15 hours per week.

We are looking for a proactive, forward thinking, highly motivated, enthusiastic individual, who will be compassionate and proactive, working with consultant, nursing, other colleagues to co-ordinate waiting lists book outpatient appointments, ensuring the patients pathway is protected by providing secure, timely, thorough, and appropriate arrangements in accordance with Trust pathways.

The successful applicant will need to have a good general level of education with formal secretarial qualifications or at least two years’ experience of working as a Medical Secretary with medical terminology knowledge, and possess the essential qualifications outlined in the attached Person Specification.

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

We encourage and welcome people with disabilities. If you need help, please ask.

To provide a warm welcome to patients.

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion.

To communicate highly sensitive information to patients / consultants.

To ensure and maintain the efficient and effective administration of nephrology clinics, cancelling and amending clinic lists following instruction from the clinicians, ASM and ADM.



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