Band 4 - Medical Secretary, Haematology
6 months ago
Typing of clinic letters, using Infloflex database, discharge summaries and admin letters from tapes or dictation or written copy as required. Letters can sometimes contain distressing circumstances. Letters are in a pooled system and typed in date / priority order. Pathology and blood results should be filed in appropriate boxes daily, making sure urgent results are shown to consultant as soon as possible, where this is not possible, this will need to be escalated to the Assistant Services Manager.
Obtaining patients notes from Medical Records which involves heavy lifting and then using Clinic to track notes. The notes may have to be found in other Departments in different buildings. Ensure that laboratory results, X-rays, letters, and other records are filed accurately. To keep Consultants diary and arrange meetings when required To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc.
Queries can occasionally be distressing / emotional circumstances To liaise with the Haematology Booking Office regarding making outpatient appointments To order stationery when required and maintain a good level of stock in the department. To access the Choose and Book appointment system and print off referral letters for approval by consultant before accepting the appointment. To keep Consultants diary and arrange meetings when required To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc. Queries can occasionally be distressing / emotional circumstances To liaise with the Haematology Booking Office regarding making outpatient appointments To order stationery when required and maintain a good level of stock in the department.
To access the Choose and Book appointment system and print off referral letters for approval by consultant before accepting the appointment
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