Receptionist - The Duke of Cornwall
1 month ago
Description
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
This is an exciting opportunity to be joining The Duke of Cornwall team to create and deliver true hospitality for both our guests and colleagues. The Duke of Cornwall is a beautiful building dating back to 1863. Our hotel was designed to be a hotel right near the old station. We have 5 event spaces, including our amazing ballroom in which we hold a range of events. Within walking distance of The Hoe and The Barbican, filled with places to eat, shop and play.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
- Complimentary access to Revive Leisure Centre (Gym, Swimming Pool, Sauna, Steam Room)
And much much more
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL
Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stayHandle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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