Inside Sales Orthodontics

5 months ago

Crawley, United Kingdom Straumann Group Full time
JOB DESCRIPTION

Job Description
At Straumann Group we know that the key to our growth is a high-performing sales team. That’s why we’re seeking an Inside Sales (IS) representative to support our sales activities within the UK and Ireland for a period of 12 month Maternity Leave Cover. This will include finding and screening potential new customers who can benefit from our products and ser-vices. As the first line of communication with prospects, our SDRs will have a strong under-standing of the sales process, ClearCorrect and Straumann Groups portfolio, excelling at rese-arching leads, starting new relationships and setting up our Territory Managers for success. 
You should be a quick learner with strong communication skills and have the ability to show-case the Straumann Group offerings in a compelling way. Every potential customer is an oppor-tunity for you to boost top-line revenue growth, customer acquisition rates and profitability.

Objectives of this Role
• Outbound calling and outreach via digital channels to engage prospect accounts. 
• Contribute to the early stage of the sales process by building relationships with key decision makers at target accounts, identifying their needs, business issues and aspirations, conduc-ting individual needs analysis as part of your conversations.
• Representing the ClearCorrect & digital products and services, starting with a comprehen-sive understanding of the accounts needs and objectives in order to identify how our solu-tions can help meet their needs.
• Overcoming objections and effectively communicating ClearCorrect & digital offerings and value propositions to key decision makers.
• Generating leads and building relationships by nurturing warm prospects and finding new potential opportunities.
• Managing and maintaining a pipeline of prospects and engaging the ClearCorrect Territory Managers or Practice Implementation Specialists at the appropriate stage to drive the next step in the sales process, with a strong handover to ensure continuity of customer experi-ence.
• Transfer solid opportunities to the appropriate Territory Manager for follow-up and formal sales presentation.
• In addition to the above, the IS will contribute to the success of the organisation through generating leads and opportunities. This could be driven individual or following communi-cation with members of the Straumann Group team or our partner organisations. 
• The ability to generate and look after upselling opportunities to existing client base.
• The IS may also be asked to support the cover of vacant Territories (i.e. maternity leave) remotely.

Responsibilities
• Proactively seek out new business opportunities in the market using the telephone, social media (out-reach) and email to generate new sales leads for ClearCorrect 
• Rapid qualification of leads submitted by our partner organisations and the ClearCorrect marketing team from events (same day call back) via telephone.
• Captured all leads within the CRM system ready for our TMs/PIS to accept into their pipe-line (strong focus on data hygiene).
• Monitor and action the New Leads Inbox daily
• Providing quotes via the Quote Tool to prospects and closing sales for specified ranges of products (i.e. iOS).
• Monitoring Live Chat and Call Back Functionalities as part of Marketing Led Campaigns.
• Driving education event attendance based upon target lists from marketing via outbound calling. 
• Strong and consistent usage of our CRM systems.
• Produce a monthly sales report highlighting sales, activites and successes.

Required Capabilities, Skills and Qualifications
• Self-starter, highly driven.
• Excellent listening and communication skills (verbal and written).
• The role includes outbound calling and so a resilient approach to communication is needed with an excellent telephone manner.
• Quick to learn and understand all forms of digital technology.
• Well organised, excellent administration skills and meticulous with a strong attention to detail and able to manage your own workload.
• Ability understand measurement tools to track progress and results.
• Ability to understand the sales process and pipeline and be able to research prospects, connect, educate and offer solutions to qualify a prospect.
• A strong ability to liaise with and handover to the sales team who will close the deals, in-cluding scheduling meetings and providing detailed information.
• Thrives on building internal and external relationships.
• An ability to uphold and reflect the brand reputation, with an ethical approach to sales. 
• A team player and a strong desire to learn and succeed.
• Dental Sector Experience (experience of helping practices grow their business) is a strong advantage
• Sales experience, with a history of exceeding lead targets, with a proven ability to quote and close.
• Proven creative problem-solving approach and strong analytical skills.



Equal Opportunity and Affirmative Action Employer (US applicants only)
Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.

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