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Supply Chain Administrator
2 months ago
At Azelis, we are a leading global innovation service provider in the specialty chemicals and food ingredients industry. With a commitment to excellence and sustainability, we work closely with our partners to create value and drive innovation across a wide range of markets.
We are looking for talented and motivated individuals to join our dynamic team as Supply Chain Administrator and contribute to our mission of delivering innovative solutions to our customers.
This full-time position is available in Runcorn / Hertford andoffers the flexibility of hybrid working, empowering you to balance your professional and personal life while making a meaningful impact.
Mission
The Supply Chain Administrator provides an optimal logistics service to Principals and Customers. Responsible for processing principal purchase orders and managing the process through to delivery, ensuring principal/customer satisfaction and loyalty through operational expertise. Ensures delivery of goods at the right place and time according to sales policy and Azelis processes & work instructions. This role interacts with both Commercial and Operational Teams, working closely with planning team members.
Main Accountabilities
Ensure optimal logistics service to Principals & Customers:
Master ERP functionality linked to order handling to provide best quality of service to principals/customers to improve operational efficiency.
Liaise with the planner to tackle any blocking point (data issue, shortages, transport) which would prevent/delay.
Monitor and manage open orders and ensure daily update of backorder line.
In collaboration with planner, support the creation of logistics & administration principal profiles.
Propose logistics solutions in case of issues, in cooperation with logistics/planning team members.
Receive and carefully read Replenishment Reviews and Sales Order Reviews (in case of DD) : transport mode, incoterms, lead times). Record them in local ERP and respect customer/product specifications.
Inform Planner & Commercial Assistant of any deviations (price issues, delivery dates ...).
Request order release to Credit Control (in case of DD).
Send order acknowledgements and confirmations to Customers (in case of DD).
Follow up on open orders and ensure proper daily update of backorder lines. Interact with Sales Administrator and Sales Assistant (in case of DD).
Interact with Principals, Forwarders and Warehouses to allow efficient order follow-up.
Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of auto-charges relevance such as duties. In case of deviations, inform planner/commercial assistant.
Coordinate with planner to ensure stock counts and AX are aligned monthly.
Generate closing of the orders so that PO status is 'received' and SO status is 'delivered' when appropriate.
Ensure proper and on-time suppliers invoice matching.
Provide cover for the Supply Chain Administration team as required
Ensure conformity & contribute to sustainability
Ensure compliance with all QA and SHE requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management
Review amendments and tackle non-conformances daily, together with the Planner, Commercial Assistant, haulier, Warehouse, Logistics Team, Logistics Provider. Record non-conformances in CRM. Open credit notes/reinvoicing and ensure their proper follow-up.
Provide feedback to all internal parties to allow closing of non-conformances in CRM. Spot deviations to enable continuous improvement.
Generate freight orders in line with transport strategy of Azelis, Principals and Customers specifications. Provide them to forwarders.
Provide instructions to Logistics Providers and make sure of third-parties execution.
Translate the Group’s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs
Contribute to continuous process optimization and excellent teamwork
Ensure information flow to other team-members. Provide regular feedback to CRM Key Users to enable operational excellence, efficiency and effectiveness.
Develop expertise in all processes and work instructions and support development of best practice.
Collaborate to continuous improvement of logistics to ensure efficient cost - quality – lead time balance.
Ensure information flow to other team-members. Provide regular feedbacks to Key Users to enable operational excellence, efficiency and effectiveness.
Translate the Group’s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs
KPIs
Customer satisfaction (feedback on spot orders and surveys)
Number of orders and lines coded and followed in AX
Updated backorderlines
Punctuality of credit notes generation
Credit notes linked to self-mistakes
Relevance of logistics accruals
Punctuality of invoice matching
Auto-match rate
Experience, Skills & Education
Operational experience in Supply Chain
Ability to influence and achieve results through others
Ability to liaise with people at all levels both internally and externally
Good knowledge of English
Advanced user of various IT tools & ERP systems
Passionate about achieving goals/targets
High service level standards
Understanding of customer and market dynamics and requirements
Excellent organisational skills
Team player but with the ability to work independently
Ability to adapt to new & changing requirements and a flexible approach to working under pressure
Strong communication skills
