Product Quality and Analysis Coordinator
4 days ago
Key Responsibilities
Quality Assurance and Control
- Support and maintain a robust quality control systems and procedures to ensure consistent product quality across all production stages.
- Monitor and verify the quality of raw materials, including wood and additives, ensuring they meet company standards and specifications.
- Conduct in-process quality checks during production to detect and address deviations or defects in real time.
- Inspect finished products to ensure they meet customer requirements and comply with industry standards and certifications.
- Maintain and update quality control documentation, including quality manuals, inspection protocols, and compliance reports.
- Prepare and submit detailed quality reports to site management, highlighting trends, non-conformance issues, and recommendations for improvement.
- Ensure that all testing and inspection equipment is properly calibrated and maintained according to schedule.
Product Analysis
- Perform detailed physical, and performance analyses of wood biomass and animal bedding products to evaluate properties such as moisture content, particle size distribution, bulk density, and durability.
- Utilise laboratory and analytical tools to assess product characteristics and identify potential improvements or issues.
- Analyse production data and identify patterns or anomalies, using findings to recommend adjustments to production processes.
- When requested benchmark product quality against industry standards and competitor offerings to maintain a competitive edge.
Compliance and Standards
- Ensure all production activities and products comply with relevant regulations and certifications, including health, safety, and environmental standards.
- Prepare for and support external audits by certification bodies, addressing any non-conformance findings promptly.
- Stay updated on industry regulations and best practices to ensure continuous compliance and innovation.
Customer Focus and Feedback Management
- Investigate customer feedback and complaints regarding product quality, conducting root cause analysis to identify underlying issues.
- Develop and implement alongside management corrective and preventive actions to address quality concerns and improve customer satisfaction.
- Communicate findings and solutions to customers, maintaining a professional and service-oriented approach.
- Work with the sales and customer support teams to develop product guides and quality assurance documentation for end-users.
Continuous Improvement Initiatives
- Identify opportunities for process optimisation, including waste reduction, efficiency improvements, and resource conservation.
- Implement lean manufacturing and Six Sigma methodologies to enhance quality and operational performance.
- Lead cross-functional quality improvement projects, involving production, logistics, and supply chain teams.
- Provide ongoing training and support to production staff to ensure adherence to quality standards and foster a culture of excellence.
Health, Safety, and Environmental
- Ensure that all quality and production processes align with the company’s commitment to health, safety, and environmental sustainability.
- Conform and support protocols to minimise risks and ensure safe handling of materials and products.
- Contribute to the company’s sustainability initiatives by optimising product performance and reducing waste.
With sustainability at the forefront of our proposition, we recover a broad range of waste materials for re-use in manufacturing and energy conversion. At Enva, we are committed to recycling and resource recovery; it forms the basis of our business strategy and our values.
We support the life cycle of waste products to provide either a second life, such as the production of energy or, in many cases, closed-loop recycling solutions. Our dedication to developing new and innovative products and solutions and extending the life cycle of the world’s resources is driving our business forward.
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