Quality Systems Product Lead

3 weeks ago

Manchester, United Kingdom Tilt Recruitment Limited Full time

{"header": "Quality Systems Product Lead","subheader": "Join a dynamic team at Tilt Recruitment Limited","keyResponsibilitiesList": [{"boldTitle": "Quality Systems Ownership & Enhancement", "tasks": ["Ensure system availability, IT support, issue resolution, and supplier management for quality-related business systems."]}, {"boldTitle": "Data & Reporting", "tasks": ["Generate regular internal reports, work with the Data Warehouse team to support broader corporate dashboards and ensure data quality through rigorous validation and business processes."]}, {"boldTitle": "Project Support", "tasks": ["Act as a quality systems SME for IT and business-led projects, contributing knowledge on system setup, configuration, and enhancements."]}, {"boldTitle": "System Change & Improvements", "tasks": ["Create and maintain a backlog of system enhancements, manage priorities, and build a roadmap of small change sprints."]}, {"boldTitle": "Configuration & Optimisation", "tasks": ["Configure SaaS systems for quality and compliance, including rule settings, roles-based access, workflows, and automation tools to deliver optimal business solutions."]}, {"boldTitle": "Stakeholder Engagement & Training", "tasks": ["Work closely with users to introduce system changes, conduct training, gather feedback, and support ongoing improvements."]}, {"boldTitle": "Problem Resolution", "tasks": ["Conduct root-cause analysis for system issues and collaborate with suppliers to resolve them effectively."]}, {"boldTitle": "Continuous Improvement", "tasks": ["Lead ongoing product optimisation, ensuring alignment with business goals and a vision for future enhancements."]}],"keySkillsList": [{"boldTitle": "Experience", "skills": ["5+ years in SaaS application support, product management, or analysis; 3+ years with agile methodologies."]}, {"boldTitle": "Product Knowledge", "skills": ["Expertise in quality, audit, and compliance systems like Radar, Datix, Access Group, or similar healthcare platforms (Audit, Risk, Compliance, HSE)."]}, {"boldTitle": "Technical Skills", "skills": ["Proficiency in process automation, workflow, and integration tools. Skilled in system configuration, rules setup, and access controls."]}, {"boldTitle": "Agile Methodology", "skills": ["Proven experience in agile methodologies, with hands-on project, sprint, and agile planning skills."]}, {"boldTitle": "Attention to Detail", "skills": ["Highly organised with excellent time management and task prioritisation skills."]}, {"boldTitle": "Initiative & Accountability", "skills": ["Resourceful, independent, and reliable, with a commitment to delivering results and taking ownership of tasks."]}, {"boldTitle": "Communication & Stakeholder Management", "skills": ["Outstanding communication skills, with a demonstrated ability to engage and build relationships across teams."]}, {"boldTitle": "Leadership & Adaptability", "skills": ["Team-oriented with some experience in line management; adaptable, open to learning, and proactive in researching new areas."]}],"whyApply": ["Transform quality and compliance systems to better support teams and drive efficiency.", "Expand expertise in a collaborative and dynamic environment.", "Join a diverse and talented team dedicated to making a real difference."]}

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