Product Quality Lead
3 weeks ago
Quality Systems Product Lead Permanent Remote c£50k Our client is committed to making a difference in peoples lives by delivering quality support services to members of the community with learning disabilities and their families. We're looking for a driven and experienced Quality Systems Product Lead to help them leverage technology and optimise their quality and compliance systems. As the Quality Systems Product Lead, you will be responsible for overseeing the development, configuration, and enhancement of their quality and compliance systems. In collaboration with the Quality, Operations, IT, and Data teams, you will design solutions, manage system updates, and liaise with suppliers to ensure optimal performance and integration of their applications.
Quality Systems Ownership & Enhancement: Ensure system availability, IT support, issue resolution, and supplier management for quality-related business systems.
Data & Reporting: Generate regular internal reports, work with the Data Warehouse team to support broader corporate dashboards and ensure data quality through rigorous validation and business processes.
Project Support: Act as a quality systems SME for IT and business-led projects, contributing knowledge on system setup, configuration, and enhancements.
Configuration & Optimisation: Configure SaaS systems for quality and compliance, including rule settings, roles-based access, workflows, and automation tools to deliver optimal business solutions.
Stakeholder Engagement & Training: Work closely with users to introduce system changes, conduct training, gather feedback, and support ongoing improvements.
Problem Resolution: Conduct root-cause analysis for system issues and collaborate with suppliers to resolve them effectively.
Experience: 5+ years in SaaS application support, product management, or analysis; 3+ years with agile methodologies.
Expertise in quality, audit, and compliance systems like Radar, Datix, Access Group, or similar healthcare platforms (Audit, Risk, Compliance, HSE).
Skilled in system configuration, rules setup, and access controls.
Agile Methodology: Proven experience in agile methodologies, with hands-on project, sprint, and agile planning skills.
Attention to Detail: Highly organised with excellent time management and task prioritisation skills.
Communication & Stakeholder Management: Outstanding communication skills, with a demonstrated ability to engage and build relationships across teams.
Team-oriented with some experience in line management; Impactful Work: Play a vital role in transforming quality and compliance systems to better support their teams and drive efficiency.
Professional Growth: Opportunities to expand your expertise in a collaborative and dynamic environment.
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Manchester, United Kingdom Tilt Recruitment Limited Full timeQuality Systems Product Lead Permanent Remote c£50k Our client is committed to making a difference in peoples lives by delivering quality support services to members of the community with learning disabilities and their families. We're looking for a driven and experienced Quality Systems Product Lead to help them leverage technology and optimise...
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Manchester, United Kingdom Tilt Recruitment Limited Full timeQuality Systems Product Lead Permanent Remote c£50k Our client is committed to making a difference in peoples lives by delivering quality support services to members of the community with learning disabilities and their families. We're looking for a driven and experienced Quality Systems Product Lead to help them leverage technology and optimise...
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Quality Systems Product Lead
3 weeks ago
Manchester, United Kingdom Tilt Recruitment Limited Full time{"header": "Quality Systems Product Lead","subheader": "Join a dynamic team at Tilt Recruitment Limited","keyResponsibilitiesList": [{"boldTitle": "Quality Systems Ownership & Enhancement", "tasks": ["Ensure system availability, IT support, issue resolution, and supplier management for quality-related business systems."]}, {"boldTitle": "Data & Reporting",...
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Quality Systems Product Lead
3 weeks ago
manchester, United Kingdom Tilt Recruitment Limited Full timeQuality Systems Product Lead Permanent Remote c£50k Our client is committed to making a difference in peoples lives by delivering quality support services to members of the community with learning disabilities and their families. We're looking for a driven and experienced Quality Systems Product Lead to help them leverage technology and optimise...
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