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CAU Booking Clerk

2 months ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

An exciting opportunity has arisen for a full time Quality & Risk Administrator within the Sexual Health Services, to work across our Maidstone and Tunbridge Wells sites in Maidstone, Gravesend, Dartford and Tunbridge Wells. 

This is a new post within the service which will therefore require the post holder to work with the Directorate to develop the roles effectiveness. 

You should be self motivated and be able to demonstrate good communication skills, along with a flexible approach to duties. The applicant should be able to also demonstrate an interest to learn new skills. 

The role will commence upon successful completion of your pre-employment checks and you will join the cohort for the apprenticeship scheme once registration opens later on in the year

Main duties of the job

The main role of the job will be to provide a comprehensive IT, technical and administrative support to the quality & risk leads within Sexual Health.

Assist clinical leads in maintaining and extracting reports and audits as and when required.  Utilising and updating the Inphase system for Risk management.  To be responsible for maintaining, monitoring and reporting patient feedback, highlighting any issues and themes in a timely manner.  Manage the data within the risk management systems which includes input, dissemination, statistical analysis, report production. 

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at  Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience and a recognised apprenticeship qualification.

Please Note: Government funded apprentices must be aged 16 or above and have been resident in the UK/EU for the last 3 years. You may possess a Degree, Level 4 qualification or above as long as it is in a subject significantly different to this qualification. You must not already be in any form of formal government-funded education.

Interview Date: To be confirmed

Person specification

Experience

Essential criteria

Confident and proficient in the use of various IT packages and systems, including the Microsoft Office suite (specifically Outlook, Word and Excel) Confidentiality, Data Protection Act, Information Governance regulations Significant experience of Quality and Risk understanding Ability to work effectively to tight deadlines

Desirable criteria

Experience of working within Sexual Health Previous experience of working with Lilie

Skills

Essential criteria

Database management Good organisational and time management skills Ability to independently produce reports and presentations Good written communication skills The willingness and ability to work as part of a team

Desirable criteria

Ability to use Powerpoint Presentations

Qualifications

Essential criteria

5 GCSE's grades A-C (or equivalent) Good standard of general education