Cau Booking Clerk

2 weeks ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

We are seeking an organised and enthusiastic individual to work in our General Surgery Clinical Admin Unit based at Tunbridge Wells Hospital.

This is an excellent opportunity for an enthusiastic individual to gain experience in booking patients for surgery, outpatient appointments and dealing with patient queries as part of a busy department based in a large Acute Hospital Trust.

The Surgery Directorate is a key Department within the Trust in ensuring we provide a high quality and timely service to our patients. You will be working closely with other team members, medical secretaries, clinicians and the management team in order to maximise theatre and outpatient activity within the division.

You will need to have excellent customer care skills we will provide training for you to gain a thorough understanding of the Trusts access policy and the national 18 week RTT pathway which will provide an excellent basis for building a career working in both Acute and Community services in the NHS. The job role is very heavily telephone based as you will be speaking to patients and other departments to facilitate Operation dates.

Previous Healthcare administration experience would be advantageous but is not essential as would experience using Microsoft Word and Excel. We can offer you a supportive, friendly working environment where you will gain experience of hospital administration in a busy department.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.


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