EPR Programme Support Officer Central

1 week ago

Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Job summary

Great Western Hospitals NHS Foundation Trust (GWH) is seeking a Programme Support Officer to support their significant and exciting journey towards implementing and sharing an Electronic Patient Record (EPR) across the Acute Health Alliance constituent Trusts , Royal United Bath Hospital (RUH), Salisbury Foundation Trust (SFT) and Great Western Hospitals NHS Foundation Trust (GWH), Swindon.

The successful candidate will have demonstrable previous experience supporting large digital or change programmes or projects.

The post holder will work as part of a busy and dynamic team in delivering an effective programme of work, supporting managers and staff with the EPR programme workstream and project activities. Day to day the work will involve supporting the teams to ensure the portfolio of tasks and projects is planned and managed effectively using PRINCE2 methodology and documentation standards.

The majority of the work will be undertaken remotely, but with a requirement to be work from GWH when necessary and potentially travel to other NHS sites when required. You will therefore be a self-starter and used to working with minimal supervision.

If you are therefore seeking a busy but rewarding challenge as your next career opportunity in Programme Support, we would love to hear from you. Previous applicants do not need to apply. Please align your experience to JD in your supporting statement, with clear examples given how you meet the criteria.

Main duties of the job

Liaising with multi-disciplinary teams across the Trusts the successful candidates will need excellent organisational skills, possess a high level of communication skills, both written and oral, and be motivated to help the teams achieve.

The post holder will work under the guidance of the GWH EPR Programme Manager to provide programme and project support on a range of PMO tasks. Support will be provided using standard PRINCE2 and other appropriate project management methodologies.

The post holder will provide support in relevant programme management groups, be actively involved with the day-to-day delivery of the programme activities and will manage both programme and project-level documentation on behalf of the EPR programme.

About us

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

Job description

Job responsibilities

To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts.

Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management.

Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust

See JD for full details

Person Specification

Qualifications

Essential

Prince 2 Foundation or comparable project management related qualification, , or equivalent demonstrable work experience Training in the use of standard MS Office applications, MSTeams (Sharepoint) and MS Project

Desirable

Training in the use of clinical IT systems

Experience

Essential

Experience of working in a programme or project team Experience of managing own workload Experience of cross-departmental working within a technical or clinical environment Experience either in the management of, or in support of, clinical or technical projects

Desirable

Understanding process mapping and implications of process change Practical experience of supporting the implementation of projects in the NHS Experience of facilitating group discussions, encourage participation and collaborative working Experience of cross-departmental working within a healthcare environment

Skills

Essential

An ability to work in an organised and structured way Proven and credible knowledge of understanding user requirements Excellent organisation and prioritisation skills to cover a broad range of complex activities and ability to adjust plans as required Able to interpret and analyse complex facts or situations

Desirable

Ability to demonstrate sound judgement and the application of common sense when problem solving Understanding of broad NHS roles and responsibilities, structures and processes

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