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Human Resources Officer

2 months ago

Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job overview

The Safeguarding Team are looking to recruit a new Business Support Officer to support the team in carrying out our administrative duties.

We are looking for a friendly, helpful, and well organised person to join our busy team.

The role will be based in the main Safeguarding Team office at Burnley General Hospital.

The hours will be 9.00-14.00 over 4 days Monday-Friday.

Main duties of the job

The main duties of the role will be to answer the duty telephone calls and take messages for the Safeguarding Practitioners.

To input data onto our Share Point database and Safeguarding Team dashboard.

To manage the administrative duties of the Deprivation of Liberty Safeguards process.

To support the team in room bookings, preparation of resources for training and inputting of training registers.

Working for our organisation

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned to them. In line with ELHT's People Strategy we recognise the value brought to the Trust by our staff, and the link that exists between an engaged, happy workforce, and the quality of care they are able to deliver to supporting patient care.

As a team we place a strong focus on working collaboratively and our values are based on open communication, mutual trust and team working with a collective commitment to providing a high quality, proactive Audit & Effectiveness service to ensure we support the delivery of safe, personal and effective care across the organisation.

Detailed job description and main responsibilities

The post holder will be based within the Trust Safeguarding Team. The role will provide administrative support to the Safeguarding Team. This will include answering the duty phone and taking messages, inputting data onto SharePoint and the Safeguarding Team dashboard, inputting training registers and other general administrative duties. The role will be supported by the Business Support Manager within the team.

  • To support the Safeguarding Team in answering the duty calls and taking messages for the duty Safeguarding Practitioner.
· To support in the administrative process of Deprivation of Liberty Safeguards (DoLS) by recording the applications on the Safeguarding Team SharePoint database and emailing a copy of the DoLS to the relevant Local Authority. · To support in the organisation of Safeguarding Training, Safeguarding Supervision and Safeguarding Champion events, including organising room bookings, inputting of registers, inputting of evaluation forms data and photocopying of any training resources. · Assist in the maintenance of the Safeguarding Team dashboard, including inputting training data, number of referrals and safeguarding activity. · To support in the formatting of Safeguarding Policies and Procedures. Person specification Qualifications Essential criteria
  • GCSE in English and Maths at Grade 4 (C) or above or equivalent
Desirable criteria
  • ECDL
Experience Essential criteria
  • Good computer skills and good understanding of Microsoft packages
  • Good all-round knowledge of administrative role and duties
  • Excellent telephone manner including good listening skills
  • Experience of prioritising own workload
Desirable criteria
  • Experience of using Trust software systems
  • Knowledge and previous experience of working withing the NHS/health/social care admin role
Knowledge Essential criteria
  • Good working knowledge of IT systems including Microsoft Office
  • Excellent organisational skills
  • Good timekeeping skills
Desirable criteria
  • Minute taking