Sales Support Administrator

1 week ago

Ellesmere Port, United Kingdom Infopro Digital Full time

Infopro Digital group is recruiting for a fixed term Sales Support Administrator to join it’s Barbour ABI brand.  

The role is a fixed term contract for maternity cover, the contract will end June 2025.

Barbour ABI is the UK’s leading provider of intelligence and lead generation services that help clients to generate new business opportunities from the construction sector. With more than 80 years of experience and 100+ colleagues based at Cheshire Oaks within our research, sales, client management and marketing teams, the quality of our data collection processes and existing knowledge in researching and tracking construction projects is second to none – we publish the UK Government’s National Infrastructure & Construction Pipeline and provide the Office for National Statistics with critical data to produce its Construction New Orders estimates.

Key Tasks

  • Processing customer order forms
  • Scanning processed orders
  • Updating client account details
  • Changing customers data selection criteria on the database
  • Confirming orders for invoicing and creating credit notes
  • Dealing with requests from the wider business regarding customer accounts in a timely manner.
  • Keeping to daily deadlines - which includes looking after several email inboxes
  • Providing support for reception during lunch breaks and holidays
  • Supporting all Sales teams with extra administration tasks, this includes setting up customer licences, preparing usage reports, generating weekly data feeds for the sales team and updating customer information across all of the different Barbour-ABI platforms.

Requirements

  • This role is for you if you have the following skills:         
  • Experience in an administration role is essential
  • Excellent attention to detail is paramount
  • Previous experience of using inhouse IT systems and databases
  • Good IT skills (outlook, word and excel)
  • A helpful and “can do” attitude
  • Excellent customer service skills
  • Ability to work well under pressure and to tight deadlines

Benefits

  • 25 days holiday (pro-rated for the fixed term contract)
  • Hybrid working – 2 days at home / 3 days in the office (optional)
  • 3pm finish on a Friday
  • Additional day off for your birthday
  • Life assurance x 4 salary
  • Volunteering days
  • Group personal pension plan
  • Employee Assistance Programme
  • Employee retail discount scheme
  • Eye-care vouchers
  • Discounted gym membership
  • Bike to work
  • Ongoing development and support
  • Friendly and relaxed office environment
  • Regular business and department social events

Learn more about us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

In accordance with our Code of Conduct Policy, we provide equal opportunities to any employee or job applicant and do not discriminate either directly or indirectly because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or any other characteristic or activity protected by law.

To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications. We would therefore be grateful if you would complete the questions on this form. This information will be collected anonymously.

All information is treated in confidence and will not be seen by employees directly involved in the hiring process. The information will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same whether or not they provide this information.

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