JCB Parts Advisor

1 week ago

Ballyclare, United Kingdom Dennison Commercials Full time
Job Description

Job Role

Dennison JCB have an exciting opportunity for you to join our team as a Full Time Parts Advisor. 

Hours & Location

This position will be based at our Dennison JCB Depot in Ballyhartfield, Templepatrick.  The core hours of work will be Monday to Friday; 08:30 – 17:00, however, some flexibility will be expected outside of these hours as needed due to operational requirements.

As an equal opportunities employer, Dennison JCB welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability

About The Role

Key Duties & Responsibilties

  • Fulfilling enquiries and orders from retail customers and our own workshop via telephone, face to face, e-mail etc.

  • Proactive selling and upselling of JCB parts to existing and new customers, relationship building with customers

  • Maintaining an efficient stock control system

  • Goods inward stock handling, ensuring that all goods are received and checked and stored accurately

  • Parts picking from stores

  • Conducting stock inventory management

  • All administrative duties associated with parts ordering and returns

  • Managing parts warranty and return claims within the desired time frames

  • Ensuring that the Parts Department runs as efficiently as possible

  • Ensuring that customer demands are met, and that the correct solution is supplied

  • Ad hoc duties commensurate with the position

Skills Needed

Relationship, Sales, Servicing

About The Company

Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles

Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation.

Why Choose Dennisons?

Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests.

Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking.

A Culture Rooted in Strong Ethics and Family Values: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment.

A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers

Company Culture

Your Future with Dennisons

At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination.

We believe our staff are our most valuable asset.

We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:

Generous holiday entitlement

  • Cycle to Work Scheme

  • Access to a pension scheme with generous employer contributions

  • Healthcare benefits

  • Retail discount scheme

  • Free on-site parking at all our sites

  • Ongoing training and development opportunities and Volvo manufacturer training

  • A friendly work atmosphere within a real team environment

  • Long term career prospects

Desired Criteria

  • Relevant parts experience, working within a franchised dealership parts department would be highly desirable
  • Previous experience with attachment sales would be advantageous
  • A reasonable level of computer literacy would be advantageous, along with previous experience of using stock control systems

Required Criteria

  • Experience of working in or knowledge of the plant or agri industry
  • Ability to work as part of a team
  • Ability to communicate effectively at all levels, both internally and externally, in a professional manner
  • Being accountable
  • A full driving licence
  • Be self-motivated, proactive and have the ability to work on their own initiative
  • Have the ability to prioritise effectively and be highly organised
  • Be willing to accept change and have the ability and flexibility to adapt accordingly as business needs require
  • Have a responsible and methodical attitude to work

Closing DateThursday 4th July, 2024

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