Parts Advisor

6 months ago

Ballyclare, United Kingdom Dennison Commercials Full time

**Job Role**

Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting for the above role to join the existing team at our Ballyclare dealerpoint.

**Hours of Work**

This position will be based at our Main Ballyclare Depot and will be a 45 hour work week, with normal hours of work organised by rota in advance. The rota will cover our customer demands, currently Monday to Thursdays 8:00-21:00, Fridays from 08:00-18:00 and Saturdays 08:00-14:00. Some flexibility will be expected outside of these hours as needed due to operational requirements.
- As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability._

**About The Role**

**Job Role**

The primary duties of this position include:

- Proactive sales of parts to existing and new customers, relationship building with customers
- Fulfilling parts enquiries and orders from retail customers and our own workshop
- Maintaining an efficient stock control system
- Parts picking from warehouse
- Monitoring and order replenishment of impressed stock with key customers
- All administrative duties associated with parts ordering and returns
- Ensuring that the Parts Department runs as efficiently as possible
- Ensuring that customer demands are met, and that the correct solution is supplied
- Ad hoc duties commensurate with the position

**Required Criteria**
- Ability to work as part of a team
- Ability to communicate effectively at all levels, both internally and externally, in a professional manner
- Being accountable
- A full and clean driving licence
- Be willing to accept change and have the ability and flexibility to adapt accordingly as business needs require
- Have a responsible and methodical attitude to work
- Have the ability to prioritise effectively and be highly organised
- Be self-motivated, proactive and have the ability to work on their own initiative

**Desired Criteria**
- Relevant parts experience within motor factors or commercial vehicle industry - working within a franchised dealership parts department would be highly desirable
- A reasonable level of computer literacy would be advantageous, along with previous experience of using stock control systems

**Skills Needed**

Managing Upsell Activities, Sourcing, Supply Chain

**About The Company**

**Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles**

Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation.

**Why Choose Dennisons?**

**Diverse Services, One Family**: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests.

**Commitment to Customer Satisfaction and Innovation**: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking.

**A Culture Rooted in Strong Ethics and Family Values**: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment.

**A Story of Achievement and Future Innovation**:Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers

**Company Culture**

**Your Future with Dennisons**

At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination.

**We believe our staff are our most valuable asset.**

We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:
**Generous holiday entitlement**
- Cycle to Work Scheme
- Access to a pension scheme with generous employer contributions
- Healthcare benefits
- Retail discount scheme
- Free on-site parking at all our sites
- Ongoing training and development opportu

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