Parts Advisor

6 months ago

Ballyclare, United Kingdom Dennison Commercials Full time

**Job Role**

Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting for the above role to join the existing team at our Ballyclare dealerpoint.

**Hours of Work**

This position will be based at our Main Ballyclare Depot and will be a 45 hour work week, with normal hours of work organised by rota in advance. The rota will cover our customer demands, currently Monday to Thursdays 8:00-21:00, Fridays from 08:00-18:00 and Saturdays 08:00-14:00. Some flexibility will be expected outside of these hours as needed due to operational requirements.
- As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability._

**About The Role**

**Job Role**

The primary duties of this position include:

- Proactive sales of parts to existing and new customers, relationship building with customers
- Fulfilling parts enquiries and orders from retail customers and our own workshop
- Maintaining an efficient stock control system
- Parts picking from warehouse
- Monitoring and order replenishment of impressed stock with key customers
- All administrative duties associated with parts ordering and returns
- Ensuring that the Parts Department runs as efficiently as possible
- Ensuring that customer demands are met, and that the correct solution is supplied
- Ad hoc duties commensurate with the position

**Required Criteria**
- Ability to work as part of a team
- Ability to communicate effectively at all levels, both internally and externally, in a professional manner
- Being accountable
- A full and clean driving licence
- Be willing to accept change and have the ability and flexibility to adapt accordingly as business needs require
- Have a responsible and methodical attitude to work
- Have the ability to prioritise effectively and be highly organised
- Be self-motivated, proactive and have the ability to work on their own initiative

**Desired Criteria**
- Relevant parts experience within motor factors or commercial vehicle industry - working within a franchised dealership parts department would be highly desirable
- A reasonable level of computer literacy would be advantageous, along with previous experience of using stock control systems

**Skills Needed**

Managing Upsell Activities, Sourcing, Supply Chain

**About The Company**

We believe our staff are our most valuable asset.

We appreciate the input of every member of the team and always strive to reward hard work and good performance.

Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:
**Company Culture**
- Generous holiday entitlement
- Access to a pension scheme with generous employer contributions
- Healthcare benefits
- Retail discount scheme
- Cycle to Work Scheme
- Gym/Leisure Centre membership
- Death in service benefit
- Free on-site parking at all our sites
- Ongoing training and development opportunities with global brand manufacturer training
- Long Service recognition
- A friendly work atmosphere within a real team environment
- Long term career prospects

**Company Benefits**

Health insurance, Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Long service recognition

**Salary**

Not disclosed

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