Estimator/parts Controller

4 weeks ago

Ballyclare, United Kingdom Dennison Commercials Full time

Dennison Bodyshop, part of the Dennison Group, has unrivalled capabilities within Northern Ireland for commercial vehicle accident repair.

We are currently seeking a Full Time Vehicle Damage Assessor, reporting to the Bodyshop Manager, to fulfil the following:

- As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability._

**About The Role**

**Key Duties and Responsibilities**:

- Carrying out estimates for vehicle repair accurately and to an acceptable standard of detail. Most estimates required would be opinion based and training would be given
- Sending estimates to customers in a timely manner and agreeing and gaining authorisation for repairs
- Provide updates to the team/customer on current stages of the estimate status
- Ordering and checking in parts for vehicle repair
- Allocating parts to the correct job within the Bodyshop
- Updating and processing any supplementary requests
- Plan your workload effectively to ensure vehicles are ready to agreed timescales
- You will ensure that all tasks carried out follow our Health and Safety guidelines; for example, wearing all provided Personal Protective Equipment (PPE) and keeping all work areas clean and tidy.
- Ad hoc duties as requested by Bodyshop Manager

**Required Criteria**
- Possess demonstrable technical experience of repairs within a Bodyshop environment in the above listed areas (light or heavy vehicle)
- Insist on the highest quality of workmanship
- Be flexible in your approach
- Possess a valid driving license
- Work with safety in mind at all times
- Be self-motivated, proactive and have the ability to work on their own initiative
- Have the ability to prioritise effectively and be highly organised
- Have a responsible and methodical attitude to work
- Have a willingness to undertake further development as required to benefit impact of the role

**Desired Criteria**
- Previous experience of liaising with insurance companies would be desirable
- Previous experience using an Emacs Bodyshop Management System would be desirable

**Skills Needed**

Customer Relationship Management, Adaptability to Change, Exceeding Customer Expectations

**About The Company**

**Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles**

Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation.

**Why Choose Dennisons?**

**Diverse Services, One Family**: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests.

**Commitment to Customer Satisfaction and Innovation**: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking.

**A Culture Rooted in Strong Ethics and Family Values**: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment.

**A Story of Achievement and Future Innovation**:Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers

**Company Culture**

**Your Future with Dennisons**

At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination.

**We believe our staff are our most valuable asset.**

We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:
**Generous holiday entitlement**
- Cycle to Work Scheme
- Access to a pension scheme with generous employer contributions
- Healthcare benefits
- Retail discount scheme
- Free on-site parking at all our sites
- Ongoing training and development opportunities and Volvo manufacturer training
- A friendly work atmosphere within a real team environment
- Long term career prospects

**Company Benefits**

**At Dennison, you're more than just an e

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