Customer Service Administrator

2 days ago


Crawley, United Kingdom Brook Street NMR Full time

Location: Crawley, West Sussex

Salary: circa £25,000 per annum

Benefits: 20 days annual leave plus bank holidays (increasing with length of service), onsite parking, employee assistance programme, pension scheme, full training

Hours: Full time, 37.5 hours a week

Our client in Manor Royal is expanding and looking for a dynamic, detail-oriented individual to join their team. This is an excellent opportunity for someone eager to grow their skillset in a fast-paced and supportive environment.

Key Responsibilities:

  • Maintain and update the database with accuracy.
  • Efficiently handle customer requests via phone and online platforms.
  • Ensure the electronic booking system is consistently up-to-date and correct.
  • Process customer orders and respond to inquiries promptly and accurately.
  • Resolve customer issues and complaints in a professional, courteous manner.

What We're Looking For:

  • Proven customer service experience is essential.
  • Strong administrative skills with a keen attention to detail.
  • A proactive, enthusiastic attitude with a willingness to learn and grow.

If this sounds like the opportunity you've been looking for, send your CV today We can't wait to hear from you



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