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Service Administrator
2 months ago
Job Summary:
Jago Consultants is seeking an experienced Service Administrator to join our team in a busy commercial main dealer in Crawley. As a key member of our service department, you will be responsible for providing exceptional customer service and administrative support to our clients.
Key Responsibilities:
- Provide administrative support to the service department and site manager, ensuring seamless day-to-day operations.
- Take bookings and manage customer inquiries via various channels.
- Organize collections and drop-offs of customer vehicles, ensuring timely and efficient service.
- Communicate with customers to confirm vehicle readiness for collection.
Requirements:
- Previous experience in a customer-facing role within a vehicle service dealership is preferred but not essential.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- Proficiency in Microsoft packages, including Outlook, Excel, and Word.
- Ability to work in a fast-paced environment, prioritizing tasks and managing competing deadlines.
- Flexibility to adapt to changing circumstances and a willingness to learn and grow with the company.
What We Offer:
- A competitive salary of up to £23,000.
- A 45-hour workweek, Monday to Friday, with a 1-hour unpaid lunch break.
- Saturdays, 07:00 to 13:00, in accordance with the Company Rota.
